Community Lead, APAC at OpenAI

Singapore

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Artificial Intelligence, Technology, CommunicationsIndustries

Requirements

Have led community-focused user programs in APAC markets for a fast-growing company, especially programs that surfaced stories, insights, or use cases from diverse groups like students, creators, artists, or specialists — ideally across multiple countries
Have built and scaled programs from zero to one in ambiguous environments, including recruiting and onboarding local partners or contractors, launching pilots, and refining based on user feedback
Have curated and shaped written and visual content for audiences in the millions — e.g., editorial, social, case studies, user stories, or learning guides — and can connect raw user insights to compelling public-facing assets that resonate across cultures
Have partnered cross-functionally with teams like media PR, social, marketing or product to amplify community voices, align goals, and ensure insights inform broader company strategy and launches
Are comfortable operating across cultures and languages, able to build trusted relationships and separate signal from noise even in markets where you don’t speak the language by working through local partners

Responsibilities

Forge engagement with students by leading efforts to bring student labs to countries like Korea, Japan, India, Philippines, and Indonesia, gathering cohorts of special students to identify stories and use cases of ChatGPT, then working with other teams to share them widely
Curate and edit use cases by identifying and packaging standout use cases and stories from APAC for the team to turn into assets like webpages, social media posts, and more, and train new hires to do the same, with support from social, editorial, and design teams
Collaborate with Media PR, social, product, and marketing teams by creating strong relationships and shared strategies to ensure community members’ use cases, stories, and insights are shared with the public and metabolized internally
Expand and lead the APAC community team by hiring contractors and future team leads across the APAC region, and manage those team members day to day, ensuring their strategies connect to the community team’s strategy and OpenAI’s biggest priorities

Skills

Key technologies and capabilities for this role

Community ManagementStudent EngagementSocial MediaEventsContent CreationUser ResearchCross-Cultural CommunicationTeam BuildingPRInfluencer Relations

Questions & Answers

Common questions about this position

Is this role remote or hybrid, and where is it based?

The role is hybrid with 3 days in the office per week and is based in Singapore. OpenAI offers relocation assistance to new employees.

What is the salary or compensation for this position?

This information is not specified in the job description.

What experience or skills are needed to thrive in this role?

You should have led community-focused user programs in APAC markets for a fast-growing company, especially programs surfacing stories, insights, or use cases from diverse groups like students.

What is the team and work environment like at OpenAI?

The Communications team handles PR, employee communications, events, social media, community, and influencer relations, with an ethos to communicate clearly, authentically, and with purpose in support of OpenAI's mission to benefit humanity.

What makes a strong candidate for the Community Lead, APAC role?

Strong candidates have experience leading community programs in APAC for fast-growing companies, particularly those involving students and surfacing use cases, and will start by forging student engagement before expanding and leading a team.

OpenAI

Develops safe and beneficial AI technologies

About OpenAI

OpenAI develops and deploys artificial intelligence technologies aimed at benefiting humanity. The company creates advanced AI models capable of performing various tasks, such as automating processes and enhancing creativity. OpenAI's products, like Sora, allow users to generate videos from text descriptions, showcasing the versatility of its AI applications. Unlike many competitors, OpenAI operates under a capped profit model, which limits the profits it can make and ensures that excess earnings are redistributed to maximize the social benefits of AI. This commitment to safety and ethical considerations is central to its mission of ensuring that artificial general intelligence (AGI) serves all of humanity.

San Francisco, CaliforniaHeadquarters

2015Year Founded

$18,433.2MTotal Funding

LATE_VCCompany Stage

AI & Machine LearningIndustries

1,001-5,000Employees

Benefits

Health insurance

Dental and vision insurance

Flexible spending account for healthcare and dependent care

Mental healthcare service

Fertility treatment coverage

401(k) with generous matching

20-week paid parental leave

Life insurance (complimentary)

AD&D insurance (complimentary)

Short-term/long-term disability insurance (complimentary)

Optional buy-up life insurance

Flexible work hours and unlimited paid time off (we encourage 4+ weeks per year)

Annual learning & development stipend

Regular team happy hours and outings

Daily catered lunch and dinner

Travel to domestic conferences

Risks

Elon Musk's legal battle may pose financial and reputational challenges for OpenAI.

Customizable ChatGPT personas could lead to privacy and ethical concerns.

Competitors like Anthropic raising capital may intensify market competition.

Differentiation

OpenAI's capped profit model prioritizes ethical AI development over unlimited profit.

OpenAI's AI models, like Sora, offer unique video creation from text descriptions.

OpenAI's focus on AGI aims to create AI systems smarter than humans.

Upsides

OpenAI's $6.6 billion funding boosts its AI research and computational capacity.

Customizable ChatGPT personas enhance user engagement and satisfaction.

OpenAI's 'Operator' AI agent could revolutionize workforce automation by 2025.

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