Community Development Mortgage Loan Officer at Banner Bank

Seattle, Washington, United States

Banner Bank Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Banking, Mortgage, Community DevelopmentIndustries

Requirements

  • Ability to design market outreach programs ready for Land Trust, Housing Finance Agencies (HFA), education, and activities
  • Skills to manage and develop ongoing community campaigns with realtors, builders, financial planners, and other Centers of Influence (COIs) for homebuyer education and product training, focused on low to moderate income areas and first-time homebuyers
  • Capability to maintain a pipeline of CRA and non-CRA business, including AMP Mortgage transactions, state housing, and local down payment assistance programs, while serving all bank clients with Banner Bank mortgage products
  • Proficiency in developing a business plan, including implementation of campaigns for prospects, current clients, past clients, and lead lists, and identifying new community campaign opportunities
  • Experience analyzing reports on pipeline management for compliance reporting, tracking CRA activity results, including lender targets for low to moderate income borrowers, outreach, production, and impact
  • Ability to identify support needs, manage vendor lead distribution, conduct independent research on competitive conditions (price, service, programs) focused on CRA development for low to moderate income borrowers/communities, and create ongoing training
  • Capacity to assist in branch support for product questions, cross-training programs, CRM and pipeline management, and onboarding new mortgage lenders to meet market penetration goals in low to moderate income communities
  • Commitment to promoting home ownership through community outreach, inclusive marketing, first-time homebuyer classes, hosting booths at non-profit events, and achieving lending origination goals in minority/diverse regions
  • Skills to organize outreach to organizations representing the ethnic makeup of the market area, promote lending capabilities, understand market needs, and work with the compliance department

Responsibilities

  • Support the local area mortgage production team in CRA-specific market outreach and community education opportunities targeted at low to moderate income borrowers and areas
  • Collaborate with industry (realtors, builders) and non-industry (local employers, non-profits) groups via marketing activities and bank-approved opportunities
  • Design market outreach programs, education, and activities for Land Trust, HFA, etc
  • Manage and develop community campaigns with COIs for homebuyer education and product training, focusing on low to moderate income areas and first-time homebuyers
  • Maintain a pipeline of CRA and non-CRA mortgage business while serving all clients with bank mortgage products
  • Develop a business plan with campaigns for prospects, clients, and leads; identify new engagement opportunities
  • Analyze pipeline reports for upstream compliance reporting on CRA activity results
  • Identify and manage support needs, including vendor leads, competitive research (CRA-focused), and training creation
  • Assist branches with product questions, cross-training, CRM/pipeline management, and onboarding new lenders to exceed low to moderate income market penetration
  • Promote home ownership via outreach efforts around the branch, inclusive marketing for leads/loans/relationships, conduct first-time homebuyer classes, host event booths
  • Achieve lending origination goals in minority/diverse regions; organize outreach to ethnic organizations, promote lending, understand needs, and collaborate with compliance

Skills

Key technologies and capabilities for this role

Mortgage ProductionCommunity OutreachCRA ComplianceMarket OutreachHomebuyer EducationPipeline ManagementMarketing ActivitiesRealtor CollaborationBuilder CollaborationFinancial Planning

Questions & Answers

Common questions about this position

Is this a remote position or does it require in-office work?

This information is not specified in the job description.

What is the salary or compensation for this role?

This information is not specified in the job description.

What key skills or responsibilities are required for this Community Development Mortgage Loan Officer role?

Key responsibilities include designing market outreach programs for low to moderate income areas, managing community campaigns with realtors and builders, maintaining a pipeline of CRA and non-CRA business, developing business plans for campaigns, and analyzing reports on pipeline management and compliance.

What is the company culture like at Banner Bank?

Banner Bank emphasizes core values of listen, learn, and help businesses and individuals reach their goals, fostering an outstanding workplace culture that earned Great Place to Work Certification, with a focus on financial stability, community volunteerism, and donations to organizations.

What makes a strong candidate for this position?

A strong candidate will have experience in mortgage production, community outreach targeting low to moderate income borrowers and first-time homebuyers, collaboration with realtors, builders, and non-profits, and skills in pipeline management, business planning, and compliance reporting for CRA activities.

Banner Bank

Provides banking services and financial products

About Banner Bank

Banner Bank provides a variety of financial services to individuals and businesses in the Western United States, including checking and savings accounts, loans, mortgages, and investment services. The bank operates over 200 locations across Washington, Oregon, California, and Idaho, managing assets of more than $12.6 billion. Its products work by offering tailored financial solutions and expert guidance to meet the specific needs of each client, ensuring personalized service. Unlike many competitors, Banner Bank emphasizes quality, teamwork, and community involvement, which has earned it accolades such as being named the Best Bank in the Pacific Region by Money Magazine and receiving a five-star rating from Bauer Financial for financial strength. The goal of Banner Bank is to provide exceptional financial services while fostering strong community ties and ensuring customer satisfaction.

Walla Walla, WashingtonHeadquarters
1890Year Founded
IPOCompany Stage
Financial ServicesIndustries
1,001-5,000Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Unlimited Paid Time Off
Paid Vacation
Paid Sick Leave
Paid Holidays
401(k) Retirement Plan
401(k) Company Match
Tuition Reimbursement

Risks

Increased competition from digital-only banks may erode market share.
Rising interest rates could decrease loan demand, affecting revenue.
Evolving cybersecurity threats pose risks to customer data security.

Differentiation

Banner Bank emphasizes community involvement and personalized customer service.
The bank has been recognized as one of America's Most Trustworthy Companies.
Banner Bank offers tailored financial solutions to meet diverse client needs.

Upsides

Banner Bank's focus on ESG practices attracts environmentally conscious customers.
The bank's strong community ties enhance customer loyalty and brand reputation.
Recognition as a trustworthy company boosts customer confidence and retention.

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