CommTech 4, Network Maintenance - DOT at Comcast

Lynchburg, Virginia, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Telecommunications, MediaIndustries

Requirements

Ability to troubleshoot on analog and digital optics to support connectivity to the node, remote OLT/vBNG, or OLT, and channelized and non-channelized optical signals, including use of software and application-based tools
Ability to isolate and resolve fiber optic signal impairments for Hybrid Fiber Coax (HFC) and Ethernet Passive Optical Network (EPON) networks
Ability to perform inspections of fiber optic equipment such as connectors, patch panels, optical splitters, and attenuators
Knowledge of the National Electrical Code (NEC), National Electrical Safety Code (NESC), Occupational Safety and Health Act (OSHA), Federal Communications Commission (FCC), Environmental Protection Agency (EPA), Department of Transportation (DOT), American National Standards Institute (ANSI), and various state and local codes including G.O. 95 and G.O. 128 (when applicable)
Ability to check in each job in a timely manner and complete associated paperwork with each work order
Availability to respond to and repair service interruptions during regular business hours, shift work, or "On-calls," including evenings, weekends, holidays, overtime, and 10-hour days for 4 days a week
Ability to clean, maintain, and stock vehicle and equipment; properly operate and maintain vehicle, tools, and equipment; report vehicle repair needs, accidents, losses, injuries, or property damage
Ability to drive company vehicle in a safe and responsible manner and work/travel in inclement weather

Responsibilities

Perform routine plant maintenance, troubleshooting calls, surveys, locates, outage repair, track and repair Cumulative Leakage Index (CLI), power supply maintenance, and construction maintenance in accordance with Company procedures
Troubleshoot and resolve service failures related to Company services such as Video (analog and digital), Comcast Digital Voice (CDV), and Comcast High Speed Data (CHSI) inclusive of Home Networking and Home Plug
Perform construction maintenance duties such as splicing aerial/underground coaxial cable and equipment to restore cable plant to system specification, splicing and activating new coaxial plant, repairing/replacing damaged aerial/underground plant, and inspecting/repairing/replacing power supplies
Respond to damage scenarios, initiate fixes, and collaborate with departments such as Construction, Head End, and Operations to resolve complex network issues
Perform CLI ride-out and track/repair leakage as necessary
Record all details of work for entry in customer's account and complete associated paperwork

Skills

Key technologies and capabilities for this role

Network MaintenanceTroubleshootingFiber OpticsHFCEPONCoaxial Cable SplicingOptical SignalsOLTvBNGCLIPower Supply Maintenance

Questions & Answers

Common questions about this position

What is the employment type for this position?

This is a full-time position.

Is this a remote position or does it require on-site work?

This information is not specified in the job description.

What key skills are required for this Network Maintenance role?

Key skills include troubleshooting analog and digital optics, isolating and resolving fiber optic signal impairments in HFC and EPON networks, splicing aerial/underground coaxial cable, and knowledge of codes like NEC, NESC, OSHA, FCC, DOT, and others.

What is the company culture like at Comcast?

Comcast emphasizes passion for teamwork, vision to revolutionize industries, and leading the future in media and technology, driven by remarkable people who deliver cutting-edge products and services.

What makes a strong candidate for this CommTech 4 role?

Strong candidates will have hands-on experience troubleshooting optics and fiber impairments, performing cable splicing and construction maintenance, responding to outages and leakage, and knowledge of relevant safety and regulatory codes including DOT.

Comcast

Comcast Corporation is a global media and technology company.

About Comcast

Philadelphia, PennsylvaniaHeadquarters

1963Year Founded

$42.3MTotal Funding

IPOCompany Stage

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Company Match

Paid Vacation

Paid Parental Leave

Tuition Reimbursement

Unlimited Paid Time Off

Risks

Competition from streaming services impacts Comcast's traditional cable TV business.

5G technology enables new competitors in the broadband market, threatening Comcast's market share.

Consumer scrutiny of data caps and pricing could lead to reputational damage.

Differentiation

Comcast's acquisition of Nitel enhances its managed services offerings in the enterprise sector.

Comcast's digital equity grants highlight its commitment to corporate social responsibility.

Comcast's involvement in rural broadband initiatives opens new markets and customer bases.

Upsides

Comcast's $150M investment in Rio Rancho boosts internet speed and connectivity.

Transform Wealth LLC's investment indicates confidence in Comcast's financial health.

Comcast's expansion efforts could lead to increased customer satisfaction and retention.

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