Commercial Escrow Assistant at First American

Chicago, Illinois, United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Commercial Real Estate, Real EstateIndustries

Requirements

Exceptional at prioritizing time and workloads to meet established deadlines
Passionate about helping customers while maintaining a professional and positive attitude
Excellent verbal and written communication with internal and external customers; uses various types of communication to meet customer expectations and build relationships
Problem solver who has strong organizational skills, is detail oriented, and has a natural curiosity with an eagerness to learn
Thrives in contributing to a team where we come together to deliver beyond customer expectations
Knowledge of MS Office suite and ability to quickly adapt to new software applications and technologies
High school diploma or equivalent
2+ years of escrow-related experience preferred

Responsibilities

Assist in the escrow process for simple and complex commercial transactions such as preparing documents for closing, inputting closing statement information, and handling disbursement and follow-up
Communicate regularly with customers during the escrow process; adapts communication style as needed
Interpret various agreements as they relate to escrow closings
Work with innovative technologies to enable escrow transactions and communicates with customers to provide a phenomenal customer experience

Skills

Key technologies and capabilities for this role

Escrow ProcessDocument PreparationClosing StatementsDisbursement HandlingCustomer SupportAdministrative DutiesCommercial Transactions

Questions & Answers

Common questions about this position

What is the work arrangement or location for this role?

This information is not specified in the job description.

What skills and qualities are required for the Commercial Escrow Assistant position?

Key requirements include exceptional time prioritization to meet deadlines, excellent verbal and written communication skills, strong organizational skills with attention to detail, problem-solving abilities, and proficiency in MS Office suite with adaptability to new software.

What is the company culture like at First American?

First American fosters an inclusive, people-first culture that supports innovation and employee potential, earning accolades like the Fortune 100 Best Companies to Work For for ten years, and recognition for diversity, women, and LGBTQ+ employees.

What kind of salary or compensation does this position offer?

This information is not specified in the job description.

What makes a strong candidate for this Commercial Escrow Assistant role?

Strong candidates are passionate about customer service, thrive in fast-paced team environments, excel at details and problem-solving, and demonstrate eagerness to learn while adapting communication to deliver exceptional experiences.

First American

Provides title insurance and real estate services

About First American

First American provides title insurance, specialty insurance, and various real estate-related services. Their title insurance protects homebuyers and property owners from potential ownership disputes and financial losses related to real estate transactions. The company offers a platform called myFirstAm®, which allows users to access property information, manage orders, and streamline the closing process from any device. Unlike many competitors, First American has a vast database of property data, with over 5.5 billion document images, making it a leading provider of real estate data solutions. The company's goal is to facilitate smooth real estate transactions while ensuring that clients' investments are protected.

Santa Ana, CaliforniaHeadquarters

1889Year Founded

$800.2MTotal Funding

VENTURE_UNKNOWNCompany Stage

Financial Services, Real EstateIndustries

10,001+Employees

Benefits

401k matching

Health, vision, dental insurance

Professional development

Risks

Data breach allegations could harm First American's reputation and lead to legal issues.

Integration of Mother Lode may face challenges and financial risks.

Dependence on digital transformation poses risks if technology advances rapidly.

Differentiation

First American offers comprehensive title insurance and settlement services nationwide.

The company provides a vast database of over 5.5 billion document images.

First American's digital platform, myFirstAm®, enhances real estate transaction efficiency.

Upsides

Acquisition of Mother Lode expands First American's market share in California.

Docutech purchase boosts First American's digital mortgage revenue by 38%.

Growing fintech trends align with First American's digital transformation strategy.

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