[Remote] Collections Agent at Remote

Dominican Republic

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Property ManagementIndustries

Requirements

Previous experience in collections, property management, or customer service preferred
Strong communication and problem-solving skills
Ability to handle sensitive financial matters with professionalism
Familiarity with Asana and AppFolio is a plus
Organized, reliable, and able to work independently

Responsibilities

Manage and maintain positive tenant relationships while ensuring payment obligations are met
Monitor and follow up on delinquent accounts in a respectful and professional manner
Collaborate with tenants to resolve payment issues and offer solutions where appropriate
Record and track communication, payment arrangements, and account status accurately
Work closely with the property management and accounting team to meet collection goals
Ensure high collection rates and tenant satisfaction through proactive communication

Skills

Key technologies and capabilities for this role

AsanaAppFolio

Questions & Answers

Common questions about this position

What is the work arrangement for this position?

This is a 100% remote position with work from home flexibility and stable weekday hours from Monday to Friday, 9:00 AM – 5:00 PM EST.

What skills and experience are required for the Collections Agent role?

Previous experience in collections, property management, or customer service is preferred, along with strong communication and problem-solving skills, ability to handle sensitive financial matters professionally, and familiarity with Asana and AppFolio as a plus. Candidates should also be organized, reliable, and able to work independently.

What benefits does this job offer?

The position offers a 100% remote work setup, stable weekday hours, a supportive team environment, competitive compensation, and potential for long-term growth.

What is the company culture like?

The company provides a supportive team environment where you'll work closely with property management and accounting teams to meet collection goals while maintaining positive tenant relationships.

How should I apply for this Collections Agent position?

Send your updated resume to mondilla.jay03@gmail.com with the subject line 'Application – Collections Agent'. Applications without the correct subject line will not be entertained, and strong communicators who balance collections and customer care are ideal.

Remote

Global employment platform for payroll management

About Remote

Remote.com is a global employment platform that helps businesses hire, manage, and pay employees in various countries. It simplifies international human resources tasks such as compliance, payroll, and benefits management, allowing companies to focus on their core operations. Remote.com stands out by prioritizing data security with ISO27001 certification and SOC 2 compliance, while offering a flexible pricing model that reduces manual work. The company's goal is to provide a comprehensive solution for efficiently managing international talent.

San Francisco, CaliforniaHeadquarters

2019Year Founded

$482.5MTotal Funding

SERIES_CCompany Stage

Consulting, CybersecurityIndustries

5,001-10,000Employees

Benefits

Remote Work Options

Unlimited Paid Time Off

Flexible Work Hours

Paid Parental Leave

Mental Health Support

Stock Options

Professional Development Budget

Home Office Stipend

Company Social Events

Risks

AI-powered HR platforms like Borderless AI could threaten Remote's market share.

Competitors like Deel show rapid growth, indicating a highly competitive market.

Stablecoin payments trend could pose a risk if Remote doesn't adapt quickly.

Differentiation

Remote offers a unified platform for managing global payroll and compliance.

Remote's ISO27001 and SOC 2 certifications ensure high standards of data security.

Remote Global Benefits simplifies multi-country health insurance management with Kota's integration.

Upsides

Remote's stablecoin payments feature addresses demand for flexible international contractor payments.

Remote's entry into Japan expands its reach in high-demand international employment markets.

The global payroll solutions market is projected to reach $10.5 billion by 2030.

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