Cloud Solution Architect at Ada

Manchester, England, United Kingdom

Ada Logo
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Retail, TechnologyIndustries

Requirements

  • Proven experience working with at least one major cloud provider
  • Deep understanding of cloud-native architectures, microservices, and serverless computing
  • Hands-on experience with containers and Infrastructure as Code (beneficial)
  • Passion for automation, DevOps, and continuous improvement
  • Strong communication skills to engage with both technical and non-technical stakeholders
  • Ability to collaborate with and influence teams to adopt a cloud-first approach
  • Willingness to develop architectural expertise with support and mentorship
  • Relevant certifications (AWS, Azure, or Google Cloud) are a plus but not required
  • Ability to approach design with timeliness, cost, and quality factors in mind
  • Risk identification and mitigation, quantification and qualification of non-functional and functional requirements
  • Problem solving to get to the root cause, identifying and assessing solution options
  • Excellent written skills and the ability to clearly distil complex architectures into consumable documents and views
  • Ability to capture and define principals, standards, and designs that can be easily understood for all
  • Self-starter with the ability to operate independently utilising their own judgement
  • Ability to work with business and delivery partners, being seen as a dependable and approachable member of the team
  • Ability to present at Design Authority and other decision-making forums and gain consensus from a variety of stakeholders

Responsibilities

  • Advocate for a cloud-first mindset, ensuring solutions are built with cloud-native principles
  • Work alongside the Cloud & Technology Enterprise Architect to develop and maintain cloud strategies and roadmap
  • Design, implement, and optimise cloud architectures that are scalable, secure, and cost-effective, to meet business and technical requirements
  • Collaborate with development, security, and operations teams to embed and mature cloud best practices, and optimise cloud infrastructure
  • Lead cloud modernisation projects across the organisation
  • Provide guidance on best practices for cloud security, governance, and compliance, while also helping to define and develop cloud policies and standards
  • Stay up to date with the latest cloud innovations and trends and share knowledge across teams
  • Allocate 10% of time dedicated towards Learning & Development activities aligned to Personal Development Plan

Skills

Cloud Architecture
Cloud Platforms
Cloud Native
Scalable Design
Secure Architectures
Cost Optimization
Cloud Strategy
Roadmap Development

Ada

Automates customer service with AI chatbots

About Ada

Ada provides automated customer experience solutions through AI-powered chatbots that help businesses streamline customer service tasks. The platform operates on a subscription model, allowing companies to automate repetitive tasks and improve customer satisfaction while reducing costs. Ada differentiates itself by offering a comprehensive suite of services, including consulting and managed services, backed by strong venture capital support. The company's goal is to transform customer service management by enhancing efficiency and engagement through automation.

Toronto, CanadaHeadquarters
2016Year Founded
$185.3MTotal Funding
SERIES_CCompany Stage
Enterprise Software, AI & Machine LearningIndustries
201-500Employees

Risks

Emerging AI chatbot startups pose a threat to Ada's market share.
Rapid AI advancements require continuous updates, straining Ada's resources.
Data privacy regulations could increase compliance costs for Ada.

Differentiation

Ada specializes in AI-driven chatbots for automated customer experience solutions.
The company offers a subscription-based model ensuring steady revenue and client engagement.
Ada provides consulting, development, and managed services to enhance customer support operations.

Upsides

Ada raised $130M in Series C funding, boosting its growth potential.
Partnerships with platforms like Zendesk enhance Ada's integration capabilities.
Growing demand for AI solutions supports Ada's market expansion and client acquisition.

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