Dandy

Clinical Support Expert - Removables

United States

$70,000 – $80,000Compensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Healthcare, DentalIndustries

Requirements

Candidates must possess a minimum of five years of experience in a high-volume lab setting, with digital dental labs being preferred, and at least three years of experience with 3Shape CAD/CAM digital design specifically focused on removables. Strong knowledge of removables dental systems and their digital components is required, along with customer service experience within the lab industry. The role requires empathetic communication skills and the ability to connect with doctors and understand their needs.

Responsibilities

As a Clinical Support Expert, the individual will serve as the

Skills

Dental technical knowledge
Customer service
Quality management
Treatment planning
Refabrication diagnostics
Technical support
Communication
Collaboration

Dandy

Digital dental lab services and software

About Dandy

Dandy provides digital dentistry solutions to dental practices across the United States, enabling them to transition from traditional methods to modern digital techniques. Their services include digital scanning, design, and manufacturing of dental prosthetics such as dentures and implants. Dandy's proprietary Chairside software simplifies the scanning process, allowing dental professionals to perform complex procedures with greater accuracy and efficiency. Unlike competitors, Dandy offers their Chairside software for free, making it easier for practices to scan patients and submit lab cases. The company generates revenue through the manufacturing and sale of dental products based on these digital scans, along with providing clinical support and live scan feedback. Dandy's goal is to enhance patient experiences and improve operational efficiency for dental practices by facilitating the adoption of digital dentistry.

Key Metrics

New York City, New YorkHeadquarters
2020Year Founded
$4.2MTotal Funding
SEEDCompany Stage
Enterprise Software, HealthcareIndustries
1,001-5,000Employees

Benefits

Medical, dental, & vision coverage
Parental planning
Mental health benefits
401(k) plan
PTO
Fitness reimbursements

Risks

Competition from established companies like Align Technology is increasing.
Data privacy concerns are rising with digitalization in the dental industry.
Rising raw material costs could impact Dandy's profit margins.

Differentiation

Dandy offers a unique end-to-end digital dental lab service.
Their Chairside software simplifies the scanning process for dental professionals.
Dandy provides free software, earning revenue from dental prosthetics sales.

Upsides

Growing demand for digital dental solutions aligns with Dandy's offerings.
Personalized dental care trend supports Dandy's customized prosthetics services.
AI integration in dental imaging complements Dandy's digital scanning technology.

Land your dream remote job 3x faster with AI