Clinic Support Coordinator at Crestwood Behavioral Health

Kenosha, Wisconsin, United States

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Part TimeJob Type

UnknownVisa

Behavioral Health, HealthcareIndustries

Requirements

Eighteen (18) years of age or older
High school diploma required
Proficiency with computer programs (Microsoft, Excel, etc.) and electronic health record software required; Cerner preferred
Previous experience working in an office setting, medical office, or psychiatric setting preferred
Basic knowledge of equipment utilized to perform clerical duties
American Heart Association Provider CPR certification required within thirty (30) days of hire; annual re-certification required
Formal training in crisis prevention and intervention required within sixty (60) days of hire; annual re-certification required

Responsibilities

Performs variety of administrative processes as the first and last point of contact with patients daily
Answers telephone and provides accurate Rogers program and services information to callers
Registers and schedules patients and confirms insurance guarantor information
Manages daily check-in and check-out of patients and reports this information
On admission, verifies patient identification, demographic, insurance, and ensures all paperwork and consent information are obtained/updated in the medical record
Maintains and orders supplies
Distributes incoming packages and mail
Maintains medical records ensuring accuracy of document placement
Reviews all active medical records for correct placement of forms and patient information
Files all reports accurately and in a timely manner
Completes all documentation within required timeframe
Ensures routine and priority tasks are completed within established timeframe
Coordinates projects as assigned
Tracks/completes metrics and statistics as assigned by operations leadership
Copies documents for treatment team
Communicates and coordinates transfer process to and from Rogers
Assists in facilitating treatment by acting as a communication resource to other disciplines, external agencies, and as directed by treatment team
Maintains the environment in a safe, orderly manner
Performs other duties as assigned
Conducts self in a professional manner
Demonstrates organizational skills that promote timely response to all inquiries and task completion
Communicates with all individuals in a positive and professional manner
Attempts to resolve individual issues with peers in a positive, calm manner, with a focus on solution
Communicates concerns and provides solutions
Attends outside seminars to promote professional growth
Demonstrates a positive and professional attitude toward all customers
Complies with the Hospital’s policies and procedures, including Human Resources, Infection Control, Employee Health policies and programs
Projects a professional image by wearing appropriate, professional attire

Skills

Key technologies and capabilities for this role

Administrative SupportPatient RegistrationInsurance VerificationMedical Records ManagementSchedulingReceptionist DutiesConfidentialityCustomer ServiceData EntryOffice Organization

Questions & Answers

Common questions about this position

Is this a full-time or part-time position?

This is a part-time position requiring 20 hours per week.

What is the schedule for this role?

The schedule is Monday through Friday from 8:30am to 12:30pm.

What skills and qualifications are required for the Clinic Support Coordinator role?

A high school diploma is required, along with proficiency in computer programs like Microsoft Excel and electronic health record software (Cerner preferred), plus American Heart Association Provider CPR certification within 30 days of hire. Previous experience in an office, medical, or psychiatric setting is preferred.

What salary or compensation does this position offer?

This information is not specified in the job description.

What qualities make a strong candidate for this position?

Strong candidates demonstrate organizational skills, professional communication, a positive attitude, ability to maintain confidentiality, and experience in medical or office settings.

Crestwood Behavioral Health

Provides tailored mental health services in California

About Crestwood Behavioral Health

Crestwood Behavioral Health, known for its tailored mental health services throughout California, cultivates a supportive and adaptive work environment. The company is distinguished by its accreditation from CARF, underscoring its commitment to maintaining high standards in mental health care and flexibility in addressing diverse needs. Working at Crest sheath offers a unique opportunity to engage in meaningful, recovery-oriented work in a growing field, ensuring personal and professional growth.

520 Capitol Mall #800, Sacramento, CA 95814, USAHeadquarters

1968Year Founded

VENTURE_UNKNOWNCompany Stage

501-1,000Employees