Clinic Assistant at Crestwood Behavioral Health

Madison, Wisconsin, United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Behavioral HealthIndustries

Requirements

Ability to perform clerical, receptionist, and billing functions timely and accurately
Strong communication skills for answering telephones courteously within three rings, greeting visitors, and directing calls/messages
Proficiency in typing general messages, making appointments, filing documents, copying, sorting mail, and maintaining filing systems
Knowledge of billing processes, including producing claims, preparing deposit worksheets/tickets, balancing accounts receivable, posting payments/denials, and using Excel
Skills in maintaining medical records, reviewing files, filing reports, and managing supplies fiscally
Ability to prioritize tasks, organize workload, and respond to requests from physicians, patients, families, visitors, and providers
Capability to assist in crises, codes, patient arrival/departure under clinical staff direction
Punctuality, preparedness, and active participation in meetings, committees, and team projects
Understanding of HR policies, customer service orientation, and positive team interaction
Willingness to attend mandatory in-services, drills, evacuations, and hospital activities

Responsibilities

Perform departmental clerical and receptionist functions timely and accurately, including answering phones, greeting/screening visitors, typing messages, making appointments, filing, copying, sorting mail
Maintain filing systems, ensure forms availability, and manage medical records (review, file reports, correct placement)
Perform billing functions: produce claims, prepare deposits/worksheets/tickets, balance receivables, prepare fee/vendor bills, post denials/payments in system/Excel, assist with statements
Maintain supplies: order food weekly, sign out/distribute prudently, anticipate needs to avoid interruptions, enter patient-specific charges
Facilitate communication: relay messages/information to patients, families, visitors, providers; report to manager/provider
Respond to physician/patient requests, codes/crises under clinical direction, assist patients at arrival/departure
Participate in committees/meetings: attend, contribute positively, take minutes, share results, promote team environment
Promote patient care/safety, intra-department communication, and system improvements (feedback, memos, problem resolution)
Serve as customer-service role model, interact sensitively with employees, physicians, public
Adapt to system changes, attend department meetings/in-services, participate in drills/evacuations/emergency codes

Skills

Key technologies and capabilities for this role

ExcelBillingAccounts ReceivableMedical Records ManagementFilingData EntryReceptionistTelephone EtiquetteCustomer ServiceClerical

Questions & Answers

Common questions about this position

Is this a full-time position?

Yes, this is a full-time position.

What is the salary range for the Clinic Assistant role?

This information is not specified in the job description.

What key skills are required for the Clinic Assistant position?

Key skills include performing clerical and receptionist functions accurately, handling billing tasks like producing claims and balancing accounts receivable, maintaining medical records, and strong organizational abilities to prioritize tasks.

What is the company culture like at Crestwood Behavioral Health?

The culture emphasizes teamwork, positive solution-focused contributions, punctuality, active participation in meetings and committees, and promoting a team environment by example.

What makes a strong candidate for this Clinic Assistant role?

Strong candidates demonstrate accuracy and timeliness in clerical, billing, and record-keeping tasks, excellent communication skills, the ability to prioritize and organize workload effectively, and a team-oriented approach with punctuality.

Crestwood Behavioral Health

Provides tailored mental health services in California

About Crestwood Behavioral Health

Crestwood Behavioral Health, known for its tailored mental health services throughout California, cultivates a supportive and adaptive work environment. The company is distinguished by its accreditation from CARF, underscoring its commitment to maintaining high standards in mental health care and flexibility in addressing diverse needs. Working at Crest sheath offers a unique opportunity to engage in meaningful, recovery-oriented work in a growing field, ensuring personal and professional growth.

520 Capitol Mall #800, Sacramento, CA 95814, USAHeadquarters

1968Year Founded

VENTURE_UNKNOWNCompany Stage

501-1,000Employees