Clinic Administrative Assistant at Fresenius Medical Care

Douglasville, Georgia, United States

Fresenius Medical Care Logo
Not SpecifiedCompensation
Entry Level & New GradExperience Level
Full TimeJob Type
UnknownVisa
Healthcare, MedicalIndustries

Requirements

  • Knowledge of office procedures
  • Proficient in Microsoft Office applications
  • Ability to adapt to supporting software applications
  • Professional attitude and appearance
  • Solid written and verbal communication skills
  • Ability to be resourceful and proactive when issues arise
  • Strong organizational skills
  • Multitasking ability

Responsibilities

  • Answering telephone and routing calls to the appropriate person
  • Professionally greet all patients and guests
  • Maintain a professional environment and monitor reception and waiting areas
  • Distributing incoming mail
  • Obtain necessary signatures for efficient processing of admissions data
  • Ensure all aspects of patient confidentiality are maintained
  • Maintain accurate records of hospitalization, patient travel, etc., for scheduling coordination
  • Prepare medical records for facsimile or mail related to travel, transplant, disability, etc
  • Organize travel for patients by contacting and providing requested medical records
  • Coordinate transient patient paperwork
  • Coordinate transfer placements and confirmations with Clinical Manager
  • Confirm admissions paperwork is completed and sent to designated departments (e.g., billing) by collecting, faxing, and scanning
  • Assist with medical appointment referrals and scheduling
  • Assist with transportation coordination and referrals
  • Ensure data entry is completed for Crown Web (ESRD 2728, ESRD 2746, and PART)
  • Perform monthly insurance card scanning
  • Set up and maintain filing systems and basic databases
  • Complete forms and reports as required by company offices, vendors, and agencies
  • Prepare purchase orders using appropriate software
  • Assist with department/facility accounts receivable and accounts payable
  • Maintain inventory of office supplies
  • Assist in auditing records for compliance with medical records standards (H&Ps, monthly physician progress notes, care plans, etc.)
  • Assist in collecting Patient Demographic Information and Continuous Quality Improvement Data
  • Assemble, file, and maintain patient medical records
  • Print patient schedules and pull patient charts daily
  • Arrange for package pickup and delivery
  • Assist with month-end reporting requirements
  • Participate in collaboration sessions such as center/team huddles and staff meetings
  • Attend education and training sessions and apply key learnings

Skills

Administrative Support
Receptionist
Patient Scheduling
Medical Records
Customer Service
Telephone Etiquette
Data Entry
Confidentiality

Fresenius Medical Care

Provides dialysis and renal healthcare services

About Fresenius Medical Care

Fresenius Medical Care North America focuses on delivering high-quality healthcare services to individuals with kidney and other chronic conditions. The company operates a vast network of dialysis centers and outpatient labs for cardiac and vascular care, ensuring coordinated treatment for many patients across the continent. It stands out as the largest fully integrated renal company, providing not only dialysis services but also specialty pharmacy and laboratory services. Additionally, Fresenius manufactures and distributes a wide range of dialysis equipment, disposable products, and renal pharmaceuticals. The goal of Fresenius Medical Care is to enhance the quality of life for patients with chronic illnesses by providing comprehensive and accessible healthcare solutions.

Waltham, MassachusettsHeadquarters
1996Year Founded
$39.1MTotal Funding
LATE_VCCompany Stage
Biotechnology, HealthcareIndustries
11-50Employees

Benefits

Professional Development Budget
Conference Attendance Budget
Flexible Work Hours

Risks

Increased competition from telehealth solutions like Philips' eCareManager 4.1.
Rising mental health challenges may impact FMCNA's employee productivity.
Virtual reality education may face adoption and accessibility challenges in rural areas.

Differentiation

FMCNA is the world's largest fully integrated renal company.
FMCNA offers a comprehensive line of dialysis equipment and renal pharmaceuticals.
FMCNA provides coordinated healthcare services at pivotal care points for chronic conditions.

Upsides

Telehealth market growth supports FMCNA's remote patient monitoring services.
Home dialysis market expansion aligns with FMCNA's patient-centric care approach.
AI integration enhances FMCNA's predictive analytics and personalized medicine capabilities.

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