Client Access Representative (Versailles/ Morgan County) at BrightAI

Versailles, Kentucky, United States

BrightAI Logo
Not SpecifiedCompensation
Entry Level & New GradExperience Level
Full TimeJob Type
UnknownVisa
Healthcare, Behavioral HealthIndustries

Requirements

  • High School Diploma or equivalent required
  • Associate's degree in business, administration, or related field preferred
  • 2+ years of customer service experience, preferably in a healthcare setting
  • Strong computer skills, including proficiency in Microsoft Office Suite
  • Excellent communication and interpersonal skills
  • Ability to multitask and prioritize tasks effectively
  • Strong attention to detail and organizational skills
  • Ability to work independently and as part of a team
  • Familiarity with medical terminology and billing procedures a plus

Responsibilities

  • Provide exceptional customer service to all clients, staff, and leadership team members
  • Represent Brightli Behavioral Health in a professional, collaborative, and relevant manner
  • Schedule client appointments and manage client flow
  • Collect payment and handle billing and insurance matters
  • Maintain accurate and up-to-date client records and files
  • Assist with data entry and other administrative tasks as needed
  • Communicate effectively with clients, staff, and providers
  • Provide support and assistance to other team members as needed
  • Adhere to HIPAA regulations and maintain confidentiality of client information

Skills

Key technologies and capabilities for this role

Customer ServiceMicrosoft OfficeSchedulingBillingInsuranceData EntryHIPAAMedical Terminology

Questions & Answers

Common questions about this position

What benefits are offered for this Client Access Representative position?

Benefits include paid time off and holidays, health, dental, and vision insurance, 401(k) plan with company match, professional development opportunities, recognition and reward programs, and career mobility with advancement opportunities.

Is this Client Access Representative role remote or on-site?

The position is on-site in Versailles, MO, with a fixed shift Monday - Friday, 8:00 AM - 5:00 PM.

What skills and qualifications are required for the Client Access Representative role?

Requirements include a High School Diploma or equivalent, 2+ years of customer service experience (preferably in healthcare), strong computer skills with Microsoft Office proficiency, excellent communication and interpersonal skills, and ability to multitask, prioritize, and maintain attention to detail.

What is the company culture like at Brightli?

The culture is friendly, supportive, welcoming, warm, and promotes well-being, valuing employees as human beings while encouraging health and happiness in a dynamic environment.

What makes a strong candidate for this Client Access Representative position?

Strong candidates have 2+ years of customer service experience in healthcare, an Associate's degree preferred, familiarity with medical terminology and billing, and skills in multitasking, organization, and Microsoft Office while adhering to HIPAA.

BrightAI

Digitizes physical assets for legacy enterprises

About BrightAI

BrightAI transforms traditional industries by digitizing physical assets and processes using technologies like the Internet of Things (IoT), Edge AI, cloud computing, and mobile technologies. The company primarily serves legacy enterprises, helping them modernize their operations to become more competitive in the global market. By quickly integrating its solutions, BrightAI drives immediate improvements in cash flow, creating a cycle of growth and profitability for its clients. The goal is to make digital transformation accessible and affordable for a wide range of businesses.

San Francisco, CaliforniaHeadquarters
2019Year Founded
$14.6MTotal Funding
SEEDCompany Stage
Data & Analytics, Industrial & Manufacturing, AI & Machine LearningIndustries
51-200Employees

Benefits

Remote Work Options
Flexible Work Hours

Risks

Competition from tech giants like Google and Microsoft could overshadow BrightAI.
Rapid technological advancements may render BrightAI's solutions obsolete if innovation lags.
Economic downturns could reduce demand for BrightAI's digital transformation solutions.

Differentiation

BrightAI specializes in digitizing physical assets for legacy enterprises.
The company leverages IoT, Edge AI, and cloud technologies for digital transformation.
BrightAI's solutions create an EBITDA flywheel, driving growth and profitability.

Upsides

BrightAI raised $15M in seed funding to enhance its AI platform.
The rise of 5G technology benefits BrightAI's real-time asset monitoring solutions.
Growing focus on predictive maintenance boosts demand for BrightAI's AI-driven platform.

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