Claims Analyst at Arrive Logistics

Moorabbin, Victoria, Australia

Arrive Logistics Logo
Not SpecifiedCompensation
Entry Level & New GradExperience Level
Full TimeJob Type
UnknownVisa
Logistics, Supply ChainIndustries

Requirements

  • At least 12 months of Analytical and/or Billing/Invoicing experience
  • Strong capability in resolving claims in timely and accurate manner
  • MS Office (Intermediate – Advanced Excel)
  • Successful track record of problem solving and continuous improvement projects
  • Proven ability to manipulate, analyse and interpret data for decision-making
  • Demonstrate strong mathematical ability
  • Finance or Business Info Systems qualification desirable
  • Ability to work in a fast-paced and high-volume environment

Responsibilities

  • Managing the quality of the claim inputs from the Billing team
  • Reviewing and training with Billing team to enhance quality
  • Converting claims into carrier formats that add-value to the carrier partners
  • Submitting claims to carrier partners including in a timely manner, including insights, analysis and summary to influence decision-making
  • Establishing and maintaining robust relationships with carrier partners to influence timely responses and credit note submission
  • Timely processing of credit notes in system and resolving invoicing and credit issues
  • Updating contracts and system records in collaboration with the Account Management team
  • Proactive communication and follow up to efficiently resolve all claims matters with internal and external stakeholders
  • Generating and interpreting valuable reporting and analysis in a timely manner and distribute with purpose

Skills

Key technologies and capabilities for this role

MS OfficeClaims ManagementBillingInvoicingAnalytical SkillsReportingStakeholder CommunicationContract Updates

Questions & Answers

Common questions about this position

What is the salary and bonus structure for the Claims Analyst role?

The position offers a competitive salary and bonus scheme.

Is this Claims Analyst position remote or on-site?

This is an on-site position.

What skills are required for the Claims Analyst role?

Required skills include at least 12 months of analytical and/or billing/invoicing experience, intermediate to advanced Excel skills, strong problem-solving abilities, data manipulation and analysis for decision-making, and strong mathematical ability.

What is the company culture like at efm Logistics?

The company has a dynamic and empowering culture where team members challenge each other to improve, with regular professional development, modern office space, company functions, team building, and charity partnerships.

What makes a strong candidate for the Claims Analyst position?

Strong candidates will have at least 12 months of analytical or billing experience, advanced Excel skills, proven problem-solving and data analysis abilities, and the capacity to thrive in a fast-paced environment; a Finance or Business Info Systems qualification is desirable.

Arrive Logistics

Freight brokerage and logistics solutions provider

About Arrive Logistics

Arrive Logistics connects shippers needing to transport goods with carriers that provide the transportation services. They offer various shipping solutions, including Less Than Truckload (LTL) and Temperature Controlled shipping, tailored to meet the specific needs of their clients. The company stands out from competitors by leveraging advanced technology for real-time tracking and efficient operations, supported by a skilled team. Arrive Logistics aims to deliver exceptional service and strategic value to clients while helping them save time and money.

Austin, TexasHeadquarters
2014Year Founded
$325.9MTotal Funding
GROWTH_EQUITY_VCCompany Stage
Data & Analytics, Automotive & TransportationIndustries
1,001-5,000Employees

Benefits

Uncapped earning potential
Matching 401(k)
World class training program
Nationally recognized company culture
Incredible sales contests

Risks

Increased competition from AI-driven logistics firms threatens market share.
Rapid expansion may strain management resources and operational efficiency.
Volatile weather conditions pose challenges to delivery schedules and costs.

Differentiation

Arrive Logistics leverages advanced technology for real-time tracking and efficiency.
The company offers a wide range of shipping solutions, including LTL and intermodal.
Arrive's focus on customized logistics solutions sets it apart from competitors.

Upsides

Opening of Guadalajara office enhances cross-border logistics capabilities.
Recognition as a Top Carrier boosts industry reputation and client trust.
Expansion to Columbus and Tampa indicates strategic growth in key markets.

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