Claims Adjuster- TPA Claims at AIG

Atlanta, Georgia, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

InsuranceIndustries

Requirements

4+ years of General Liability/Auto claims experience
Excellent communication skills (verbal/written)
Strong negotiation skills
Experience with complex and high exposure General Liability Bodily Injury and Property damage claims
Litigation claims management experience, including ADR and mediation processes
Successfully complete required State licensing examinations
Completion of continuing education requirements

Responsibilities

Analyze and process bodily injury and third-party property damage claims
Investigate and gather information to determine claim exposure
Determine need for and direct independent adjusters
Identify and evaluate coverage issues, prepare coverage letters (with supervisory review)
Assess liability and resolve claims within established evaluation guidelines
Maintain diaries and complete tasks within required timeframes; ensure claim files are timely and properly documented
Process and pay invoices within a timely manner
Coordinate vendor referrals for additional investigation and/or litigation management
Calculate and assign timely and appropriate reserves; monitor reserve accuracy
Refer case as appropriate to supervisor and management
Respond to requests/directions professionally and timely; communicate with underwriters and internal business partners
Partner with TPA Governance and Relationship Management to help TPA’s and Insureds comply with claim handling and reporting guidelines
Work with TPA Claims Financial to check the accuracy of TPA financials ensuring alignment with TTPO financials
Attend arbitrations, mediations, settlement conferences, and trials

Skills

General Liability

Auto Claims

Bodily Injury Claims

Property Damage Claims

Negotiation

Communication

Litigation Management

ADR

Mediation

Claims Investigation

Coverage Evaluation

Liability Assessment

AIG

Global insurance provider for individuals and businesses

About AIG

AIG provides a variety of insurance products and services aimed at individuals, families, and businesses. Their offerings include life insurance, retirement planning, and commercial insurance, which help clients manage risk and protect their assets. AIG operates by underwriting insurance policies and managing risk, while also investing the premiums collected to generate income. This company stands out from competitors by not only focusing on traditional insurance but also emphasizing cybersecurity and data protection to keep clients' information safe. AIG's goal is to help clients achieve financial security and peace of mind through comprehensive insurance solutions.

New York City, New YorkHeadquarters

1919Year Founded

IPOCompany Stage

Cybersecurity, Financial ServicesIndustries

10,001+Employees

Benefits

Health, dental, & vision coverage

Flexible Spending Accounts (FSA)

401(k)

PTO

Commuter Expense Reimbursement Account

Risks

Sale of personal travel business may reduce AIG's market presence in travel insurance.

Expansion in Atlanta could pose financial risks if expected growth does not materialize.

Deconsolidation of Corebridge Financial might lead to loss of synergies and increased costs.

Differentiation

AIG offers a wide range of insurance products globally, serving diverse client needs.

Corebridge Financial, a subsidiary, enhances AIG's offerings in retirement planning and financial futures.

AIG emphasizes cybersecurity and data protection, ensuring clients' information remains secure.

Upsides

AI adoption in underwriting and claims processing enhances efficiency and reduces costs for AIG.

InsurTech partnerships offer AIG opportunities to enhance digital capabilities and drive innovation.

Telematics and usage-based insurance allow AIG to offer personalized and flexible products.

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