Centre Director - Clarks Village at Landed

Street, England, United Kingdom

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Retail, Real EstateIndustries

Requirements

Commercially astute and people-focused leader
Ability to inspire teams and build strong partnerships
Strategic thinking combined with day-to-day operational excellence
Ambitious, inclusive, and thrives in a dynamic retail setting
On-site presence at Clarks Village five days a week

Responsibilities

Lead and manage the Centre Team (Landsec employees, Service Partner employees, and Contractors), providing day-to-day operational direction
Ensure execution of brilliant basics by the Centre Team, creating a safe and secure environment for guests and Brand Partners
Drive a high-performance team culture, fostering engagement and exceptional experiences for guests and brand partners
Establish and maintain strong, collaborative relationships with key internal and external stakeholders, leveraging and influencing them for the Centre's and Landsec's benefit
Advocate for the Centre, drive success, identify improvements, and implement solutions for growth and preferred partnership status
Implement the centre strategy operationally, contributing to asset planning and business plans
Work proactively within Landsec's internal matrix structure, utilizing specialist teams for operational and strategic excellence
Build relationships with Brand Partner teams to understand their business and optimize sales
Maintain detailed understanding of Brand Partner metrics, analyze information, and provide insights and support
Proactively seek regular feedback from Brand Partners
Involve Brand Partners in engagement programmes
Demonstrate partnership and collaboration with local brand partners, testing and trialling commercial initiatives
Demonstrate leadership and collaboration with brand partners

Skills

Key technologies and capabilities for this role

Retail ManagementTeam LeadershipStrategic PlanningBudget ManagementBusiness DevelopmentGuest ExperienceSales GrowthPartnership BuildingOperations ManagementCommercial Strategy

Questions & Answers

Common questions about this position

What is the salary for the Centre Director role?

The salary is competitive.

Is this role remote or on-site?

This role will be based on-site at Clarks Village, five days a week.

What team will I be leading in this role?

You will lead a dynamic on-site team comprising the Centre Operations Manager, Business Development Manager, Retail Manager, Admin/Office Manager, and Guest Experience Managers, all of whom report into this role.

What key skills and qualities are needed for this position?

The role requires a commercially astute, people-focused leader who can inspire teams, build strong partnerships, deliver exceptional guest experiences, combine strategic thinking with operational excellence, and thrive in a dynamic retail setting.

What is the company culture like at Landsec?

Landsec fosters a high-performance team culture, emphasizing engagement, exceptional guest and brand partner experiences, strong collaborative relationships with stakeholders, and an inclusive environment where everyone wants to deliver brilliance.

Landed

Down payment assistance for educators' homeownership

About Landed

Landed helps essential professionals, especially educators, achieve homeownership by providing down payment assistance and homebuying support. Their main service is a shared equity down payment program that allows educators to reach a 20% down payment on a home without income restrictions, making it easier for them to buy homes. Landed partners with schools, real estate agents, and community organizations to offer free homebuying education, competitive property reviews, and personalized support from experts. Unlike other companies, Landed focuses specifically on educators and essential professionals, addressing their unique needs for affordable housing. The goal is to build financial security for educators and strengthen communities by enabling them to live near their workplaces.

San Francisco, CaliforniaHeadquarters

2015Year Founded

$56.7MTotal Funding

SERIES_BCompany Stage

Social Impact, Financial Services, Real EstateIndustries

1-10Employees

Risks

Rising interest rates could reduce demand for Landed's homeownership services.

Increased competition from other proptech companies may erode Landed's market share.

Potential regulatory changes could affect the viability of Landed's shared equity program.

Differentiation

Landed focuses on essential professionals, particularly educators, for homeownership assistance.

The company offers a unique shared equity down payment program without income restrictions.

Landed partners with educational institutions to extend its reach and impact.

Upsides

Landed raised $31 million in Series B funding to expand its services.

The rise of digital mortgage platforms aligns with Landed's tech-savvy educator clientele.

Growing ESG investing trends provide more funding opportunities for mission-driven companies like Landed.

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