Automation Engineer

Employment Type: Full-Time

Position Overview:

PointClickCare is seeking a motivated Automation Engineer with strong software development skills to design, develop, and implement scalable automation solutions. This role is crucial for enhancing operational efficiency and streamlining business processes by leveraging AI technologies. The ideal candidate will have a passion for development, a deep understanding of automation frameworks and machine learning models, and a data-driven approach to decision-making. You will be a self-starter capable of owning and delivering projects in a timely manner.

Responsibilities:

• Design and develop automated solutions for scheduled processes and workflows centered around AI agents.
• Build and maintain AI-focused backend systems with a focus on reliability and scalability.
• Map existing manual processes and identify automation opportunities.
• Implement AI agent integrations to handle routine tasks and decision-making.
• Collaborate on light project management activities, including planning and tracking.
• Write clean, maintainable Python code and utilize related technologies.
• Document automation workflows and maintain system architecture.
• Assist in penetration testing of applications.
• Design, build, and fine-tune detection rules, correlation searches, and analytics across SIEM tools to ensure accurate, high-fidelity threat identification.
• Collaborate with SOC analysts and incident responders to validate detections, implement new use cases, and evolve the SIEM environment in line with emerging attack techniques and business requirements.
• Monitor system performance, troubleshoot issues, and perform data center development and transformation to continuously optimize workflows using AI-driven insights.

Requirements:

• 2-5 years of software development experience with a focus on security.
• Strong Python skills with experience in automation frameworks.
• Genuine excitement about AI agents and process automation.
• Experience with task scheduling, workflow orchestration, or process automation.
• Understanding of backend development principles.

Company Information:

At PointClickCare, our mission is to help providers deliver exceptional care, starting with our people. As a leading, founder-led, and privately held health tech company, we empower our employees to push boundaries, innovate, and shape the future of healthcare. With the largest long-term and post-acute care dataset and a Marketplace of over 400 integrated partners, our platform serves over 30,000 provider organizations, impacting millions of lives. We reinvest a significant percentage of our revenue into research and development, providing our employees with the resources to innovate and make a lasting impact.

PointClickCare has been recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures. We offer flexibility, growth opportunities, and meaningful work. We empower our people to be the architects of a smarter healthcare future, one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, we enhance collaboration, improve outcomes, and ensure every team member has the proficiency to maximize their impact. Our hiring practices focus on uncovering AI expertise, and we continue to invest in training and development to nurture innovation throughout the employee journey.

Join us in redefining healthcare so it doesn’t just survive, it thrives.

To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.