Senior Manager, Pharmacy Operations
Alto PharmacySalary not specified
Full Time
Expert & Leadership (9+ years)
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Retail, Healthcare, PharmacyIndustries
Requirements
- Age - 16 or older
- License - Pharmacist License (secondary optional permit in Alberta: CA_APA - Additional Prescribing Authorization)
Responsibilities
- Lead the Pharmacy and OTC teams, including participation in recruitment and interviewing of candidates
- Train all associates on OBWs/SOPs and Walmart workflow and ensure their execution
- Develop, assess, motivate, and retain team members
- Promote Walmart's brand to team members and customers
- Develop functional and collaborative relationships with the Prof Services District Manager, Store Management team, Store Manager, and other health care providers (clinics, Vision Centre, community, etc.)
- Operate the Pharmacy to achieve established plans and budgets
- Efficiently schedule associates according to business needs, conduct ongoing associate assessments and periodic performance reviews
- Develop and execute business action plans to meet corporate goals and corrective action plans based on deficiencies from reports (P&L, FSA visits, POAs, etc.), audits, and DM visits
- Maintain accurate inventories by following Walmart OBWs/SOPs (receiving, inventory management, disposal of expired products)
- Address all customer complaints and resolve problems to ensure excellent customer experience
- Maintain regular care of the Pharmacy for proper appearance, hospital clean environment, and professional image per Workstation Standardization and 6S Audit
- Cascade communication from the SSC to all Pharmacy associates and OTC team
- Execute all programs assigned by the Prof Services team
- Supervise and support the OTC manager in their everyday duties and responsibilities
- Ensure excellent patient experience, including locating merchandise on the sales floor
- Accept prescriptions and/or refill requests from customers, doctors, or hospitals
- Fill all prescriptions accurately, efficiently, and safely using established workflow models and counsel patients on sold pharmaceutical products
- Ensure proper storage of pharmaceutical products
- Execute processes as per OBWs/SOPs
- Operate all equipment in the pharmacy (register, computer system, etc.)
- Protect and maintain patient privacy at all times and follow provincial regulations established by the regulatory body
- Ensure patients receive all eligible services (medication reviews, injections, etc.) to meet specific patient needs
- Ensure the Pharmacy is open and operational during posted business hours
Skills
Pharmacy Management
Team Leadership
Recruitment
Employee Training
Performance Reviews
Inventory Management
Customer Service
Regulatory Compliance
Budget Management
Scheduling
SOP Execution
Business Planning
P&L Analysis
Audits
Walmart
Global retail chain offering affordable products
About Walmart
Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.
Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees