CAM Claims Processor III at M&T Bank

Getzville, New York, United States

M&T Bank Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Banking, Financial Services, MortgageIndustries

Requirements

  • A combined 4 years’ higher education and/or work experience, including a minimum of 2 years’ Default experience
  • Organized and detail oriented
  • Strong verbal and written communication skills
  • Strong customer service skills

Responsibilities

  • Monitor daily reports outlining workflow and processing needed
  • Understand difference between the claim types: Short Sales, Foreclosure Claims, Third Party Claims, Charge Off, Security Claims, Loss Mitigation Claims, and Deed in Lieu Claims
  • Process/file claims according to investor/insurer/statutory & regulatory guidelines within assigned service level agreements
  • Review and ensure all invoices are included with the claim
  • Research loan history for advances and deposits
  • Contact various internal departments for clarification on advances
  • Review and consult with the Mortgage Insurance department regarding refunds
  • Review and consult with the Hazard department on the disbursement of hazard insurance proceeds and determine if refunds are needed
  • Respond to attorney loan level requests
  • Ensure system is updated accurately before moving the loan to the next phase of the Claim process
  • Review claims completed by processors for accuracy and submit to investor
  • Work with Foreclosure, Loss Mitigation, Bankruptcy, Evictions, Collections, Property Preservation, and others to reconcile the losses/book the losses
  • Reconcile loans for final loss allocation, approving the loss amounts
  • Reconcile loans for final refunds to investor or prior servicer
  • Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies
  • Promote an environment that supports belonging and reflects the M&T Bank brand
  • Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable
  • Complete other related duties as assigned

Skills

Key technologies and capabilities for this role

Claims ProcessingLoan ReconciliationMortgage InsuranceHazard InsuranceLoss MitigationForeclosure ProcessingRegulatory ComplianceInvestor GuidelinesBankruptcy ProcessingProperty Preservation

Questions & Answers

Common questions about this position

What is the pay range for the CAM Claims Processor III position?

The pay range for this position is $20.94 - $34.91 Hourly (USD), with the specific compensation based on the candidate’s knowledge, skills, and experience.

Is this a remote position or does it require working in an office?

This information is not specified in the job description.

What skills and experience are required for this role?

A combined 4 years’ higher education and/or work experience with a minimum of 2 years’ Default experience is required, along with being organized, detail-oriented, and having strong verbal, written communication, and customer service skills.

What is the company culture like at M&T Bank?

The company promotes an environment that supports belonging and reflects the M&T Bank brand, while maintaining internal control standards and adhering to compliance and regulatory policies.

What makes a strong candidate for this CAM Claims Processor III role?

Strong candidates will have 5 years’ Default experience, full processing knowledge of all disposition types, and familiarity with M&T Bank systems, in addition to meeting the required qualifications.

M&T Bank

Full-service banking for individuals and businesses

About M&T Bank

M&T Bank provides a variety of banking services to individuals, small businesses, and larger companies. Their offerings include mortgage assistance, personal and business checking accounts, and mobile banking options. The bank primarily operates in the Northeastern and Mid-Atlantic regions of the United States, emphasizing community engagement and a focus on customer service. M&T Bank's business model is based on traditional banking practices, such as loans, deposits, and investment products, and it generates revenue through interest income and service fees. A key aspect that sets M&T Bank apart from its competitors is its commitment to community involvement, which includes allowing employees to volunteer and supporting local organizations. The recent merger with United Bank, N.A. has further expanded their services and market presence.

Buffalo, New YorkHeadquarters
1993Year Founded
IPOCompany Stage
Financial ServicesIndustries
10,001+Employees

Risks

Competition from fintechs could erode M&T Bank's market share among tech-savvy customers.
Integration challenges from the United Bank merger may disrupt operations.
Decreased prime rate could reduce interest income, impacting profitability.

Differentiation

M&T Bank emphasizes community engagement through its charitable foundation and volunteer programs.
The bank offers a wide range of traditional and digital banking services.
Recent merger with United Bank, N.A. expands M&T's market reach and service offerings.

Upsides

M&T Bank's $1.5 billion senior notes offering strengthens its financial position.
Decreased prime rate may attract more borrowers, increasing loan volume.
Shannon Lazare's appointment as New Jersey Regional President enhances local community engagement.

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