Business Systems Analyst, NetSuite at Attentive

United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, MarketingIndustries

Requirements

3+ years of experience and working knowledge of core NetSuite ERP functionality, subscription billing (direct experience with Zone Billing, SuiteBilling) and/or the Advanced Revenue Management module (ARM)
Experience with providing ongoing support and maintenance for NetSuite applications, including troubleshooting and resolving issues
Expertise with requirements gathering, process mapping, and system configuration
Hands-on experience managing the entire SDLC specifically within the Agile Framework (familiarity with RACI a plus)
Knowledge of Order to Cash, Procure to Pay, Record to Report processes
Excellent communication, collaboration, and analytical problem-solving skills; ability to handle competing priorities and manage stakeholder expectations
Ability to perform advanced data analysis and reconciliation in Excel/GSheets

Responsibilities

Support end-to-end solutioning: design, develop, test, and deploy NetSuite functionality and improvements to meet Finance needs
Analyze business processes, identify automation opportunities, and lead projects to implement improvements within NetSuite financial modules
Run cross-functional requirement sessions to elicit, document, and define business requirements to identify functional scope for enterprise-size projects
Prepare current-state documentation inclusive of all data flows, process flows, integration, and workflows
Respond to issues and incidents in Jira, working with other cross-functional teams to balance priorities, risk, and schedules as required
Triage bugs and incidents to address tasks such as item configuration, workflows, custom fields, custom records, dashboards, advanced templates, multibook entities, searches, reporting changes, and other administration duties

Skills

NetSuite

ERP

Business Systems Analysis

Requirements Gathering

Solution Design

Process Improvement

System Optimization

Financial Modules

Cross-functional Collaboration

Attentive

Personalized SMS marketing solutions for businesses

About Attentive

Attentive provides personalized SMS marketing solutions that help eCommerce businesses and direct-to-consumer (DTC) brands engage their customers through targeted text messaging. The platform uses APIs and webhooks to allow businesses to easily create and manage custom SMS campaigns. Unlike its competitors, Attentive operates on a subscription-based model, offering various features and premium customization options, which helps clients increase customer engagement and sales. The company's goal is to enhance customer relationships and drive revenue growth through effective communication.

Hoboken, New JerseyHeadquarters

2016Year Founded

$839.5MTotal Funding

SERIES_ECompany Stage

Data & Analytics, Consulting, Consumer SoftwareIndustries

1,001-5,000Employees

Benefits

Generous PTO

Medical, Dental, & Vision Insurance

Daily Lunch Delivery Credit

Equity

Remote Work & Wellness Benefits

Company-Wide Events & Employee-Led Activities

Risks

Competition from Textla could erode Attentive's market share in SMS marketing.

Over-reliance on AI may lead to data privacy concerns and regulatory scrutiny.

Dependency on third-party integrations like ParTech poses risks if partnerships dissolve.

Differentiation

Attentive leads in AI-driven SMS marketing with hyper-personalized messaging solutions.

The company offers seamless integration with APIs and webhooks for efficient communication.

Attentive's subscription model ensures steady revenue with premium add-ons for customization.

Upsides

Attentive saw 128% revenue growth in the UK, highlighting demand for AI solutions.

Partnership with ParTech enhances restaurant loyalty programs, boosting customer retention.

Attentive's AI Journeys and AI Pro offer unique one-to-one marketing, differentiating them.

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