Business Systems Analyst at A1M Solutions

Toronto, Ontario, Canada

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Retail, Point of Sale, SoftwareIndustries

Requirements

Post-secondary education in Computer Science, Information Systems, or related technical field, or related qualifying work experience
Education or certifications in Business or Systems Analysis or similar, or related qualifying work experience
3-5 years of experience spanning needs analysis, creating and documenting requirements, specifications, and solution designs in a software development environment
Innate ability to uncover and understand business needs and map to functional requirements
Demonstrable history of successfully delivering product features and project deliverables
Experience with Retail Point of Sale or Supply Chain software and Business environments
Experience working in vendor-side software Product and Service delivery
Excellent presentation, customer facing, and communication skills
Canadian citizenship or Permanent Resident status
Experience working in desktop, web, or mobile product/software development
Bilingual English and French (Preference)

Responsibilities

Gather, analyze, understand, and document requirements and business cases
Lead meetings and workshops with customers to understand project objectives and requirements
Specify Product features that are Market suitable; specify particular customizations where appropriate
Create high level solution designs
Identify and assess potential alternate solutions leveraging existing Product capabilities, where possible
Bring clarity to complex business problems and communicate concepts in a meaningful and concise way
Create user documentation that explains how features work
Lead walkthrough training sessions to explain solutions to internal and external users
Provide Subject Matter Expertise for Sweda’s products
Help with acceptance testing and delivery of software features and releases, as needed
Help analyze defects for validity against design and specification; provide solution options when necessary
Support customer testing and integration phases of software releases, if needed
Assist with creating and executing product deployment and communication plans
Assist with developing and documenting Product standards
Assist with process improvements
Take ownership of projects and drive them to successful completion

Skills

Key technologies and capabilities for this role

Requirements GatheringDocumentationProblem-SolvingCommunicationBusiness AnalysisSoftware DevelopmentWeb DevelopmentMobile Development

Questions & Answers

Common questions about this position

Is this position remote or hybrid?

This is a hybrid remote position located in Sweda’s Toronto Office, with preference given to bilingual candidates outside the Greater Toronto Area who are welcome to apply.

What prior experience is required for this role?

Prior experience working in desktop, web, or mobile product/software development is a must.

What key skills and qualities are needed for the Business Systems Analyst role?

Candidates need to be organized with strong attention to detail, able to understand needs and communicate complex topics clearly and concisely, and bright and creative in problem-solving. They should also be team players with an entrepreneurial spirit who enjoy delivering technical solutions to business problems.

What is the team structure and reporting for this position?

This role is an integral member of the Product Group, reports to the Product Director, and works closely with other team members, bridging the gap between customers and the Development Group.

What makes a strong candidate for this Business Systems Analyst position?

Strong candidates take ownership of projects, drive them to successful completion, have prior experience in product/software development, and are bilingual in English and French, especially if located outside the Greater Toronto Area. Canadian citizenship or Permanent Resident status is required.

A1M Solutions

Design and data support for government healthcare

About A1M Solutions

A1M Solutions specializes in providing design, data, and policy-informed support for government healthcare programs, with a focus on serving disadvantaged populations. The company leverages expertise in government healthcare programs, data analysis, and policy/legislation to design effective business strategies and enhance digital service delivery, utilizing agile research and insights to untangle complex problems and generate thoughtful solutions.

Chico, CA, USAHeadquarters

2018Year Founded

VENTURE_UNKNOWNCompany Stage

Consulting, Social ImpactIndustries

11-50Employees