Business Oversight & Controls Consultant at Northwestern Mutual

Franklin, Wisconsin, United States

Northwestern Mutual Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Insurance, Financial ServicesIndustries

Requirements

  • Bachelor's degree or equivalent work experience in business, finance, or project management (equivalent combination of work experience at Northwestern Mutual considered)
  • Minimum 5 years of client operations experience with broad, in-depth knowledge of insurance, annuity, investment products, business operations, and/or processes
  • Organizational agility to navigate across various departments and teams
  • Ability to drive for results
  • Systems thinking capability (continuously improve methodologies, practices, and techniques)
  • Project management methodology experience with ability to lead complex projects involving multiple stakeholders, process improvements, communications, and change management
  • Superior oral and written communication skills with proven ability to build relationships inside and outside team and successfully negotiate issues
  • Strong analytical skills with demonstrated ability to identify and resolve key issues and execute/drive outcomes within established scope and timelines
  • Strong working knowledge of Insurance/Securities industry rules and regulations
  • FINRA SIE, Series 6, and Series 26 registration preferred for duties related to variable life and annuity products (to be obtained in a designated period of time)

Responsibilities

  • Support operational controls and oversights for variable life, annuities, DI, LTC, and insurance products, programs, and services to mitigate risk
  • Design and implement new or existing policies and procedures; support ongoing evolution of products, programs, and services, including coordinating and driving efforts
  • Interpret customer (internal and external) needs and act as the go-to controls expert to explain and translate product or program features and functions into operational controls to mitigate risks
  • Lead risk mitigation efforts such as enhancements to processes and/or procedures due to regulation changes, audits (internal and external), and all remediation efforts
  • Perform careful evaluation and decision making across varied options impacting end clients, field members, and the function
  • Solve complex problems with minimal coaching, identify and evaluate risk, and implement creative and efficient solutions
  • Contribute to direction setting at a department and/or business unit level
  • Consult with, train, and mentor members of Annuity New Business on compliance requirements for the review/issuance of Northwestern Mutual annuity products

Skills

insurance products
annuities
risk mitigation
policy design
procedures implementation
project management
compliance
process improvement
stakeholder management
systems thinking
regulatory changes
audits
business operations

Northwestern Mutual

Provides financial security services, and wealth management

About Northwestern Mutual

Northwestern Mutual offers personalized financial planning, life insurance, and investment services, leveraging leading-edge technology to manage over $125 billion in client assets for more than 4.5 million clients.

Milwaukee, WisconsinHeadquarters
1856Year Founded
N/ACompany Stage
Consulting, Fintech, Financial ServicesIndustries
10,001+Employees

Benefits

Growing your Career
Compensation & Time Off
Insurance plans
Health Savings Account
Wellness programs & resources
401(k) plan and cash balance contributions

Risks

Fintech platforms like Carefull challenge traditional financial advisory services.
Internal competition may arise from Wellthi's focus on the Black community.
Customer dissatisfaction may grow due to increased retirement age expectations.

Differentiation

Northwestern Mutual maintains the highest financial strength ratings in the industry.
The company launched 'The Great Realization' campaign to refocus customer priorities.
Northwestern Mutual offers a unique Long-Term Advantage product with life insurance benefits.

Upsides

The aging population increases demand for retirement planning and long-term care solutions.
Partnerships with tech firms enhance Northwestern Mutual's data analytics capabilities.
Digital transformation in insurance leads to more personalized customer experiences.

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