Business Controls Oversight Analyst, Specialist at Vanguard

Melbourne, Victoria, Australia

Vanguard Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Investment Management, Financial ServicesIndustries

Requirements

  • Strong knowledge of operational controls, statement delivery, data steward management and disclosure
  • Analytical and problem-solving mindset with strong attention to detail and commitment to quality
  • Ability to work collaboratively in a team environment and build effective relationships across functions
  • Sound problem-solving skills and a proactive approach to identifying and addressing issues
  • Excellent written and verbal communication skills, with the ability to convey complex ideas clearly and influence stakeholders across all levels
  • Comfortable working in a dynamic environment with shifting priorities and deadlines
  • Willingness to “get hands dirty” in both detailed process work and broader team initiatives
  • 5 years experience in operations, controls, and administration within investment management and Super preferred
  • Experience in operations, governance, or vendor oversight processes is desired
  • Understanding of fund structures, financial instruments

Responsibilities

  • Assist in the planning and execution of operational controls activities across Superannuation and Direct Investments for Statements, Business Rules, Disclosure reviews and Data Steward management
  • Support and review all forms and correspondence to ensure they are accurate and user friendly, capturing the required information for efficient administration
  • Participate in the development of frameworks and testing activities (e.g. Statements, process validation) to confirm readiness for delivery
  • Identify and support opportunities for process improvement, efficiency, and risk mitigation within operational workflows and business rules
  • Maintain up-to-date knowledge of industry trends, regulatory changes, and best practices in operational governance
  • Develop and maintain accurate and up-to-date processes, frameworks, ways of working, data steward process and Business Rules
  • Ensure compliance with internal controls, audit requirements, and regulatory standards
  • Assist with the preparation of materials for operational controls
  • Liaise with internal stakeholders (e.g., Operations, Risk, Technology, Vendors) to coordinate operational controls activities and communicate changes
  • Provide support and workshops across the division and act as a point of contact for queries related to operational controls
  • Represent the team in meetings or forums as and when required

Skills

Operational Controls
Business Rules
Disclosure Review
Data Steward
Stakeholder Engagement
Governance
Superannuation
Direct Investments
Forms Review
Correspondence Review
Process Development
Testing Frameworks
Coaching

Vanguard

Client-owned investment management firm offering low-cost funds

About Vanguard

Vanguard provides financial services with a focus on investment management. The company offers a variety of products, including mutual funds, exchange-traded funds (ETFs), individual retirement accounts (IRAs), and 401k rollovers, aimed at individual investors, financial advisors, and institutions. Vanguard's unique ownership structure means it is owned by its funds, which are in turn owned by the clients, allowing it to prioritize the needs of its investors over external shareholders. This model enables Vanguard to offer low-cost investment options, as it primarily earns revenue through management fees that are generally lower than industry standards. Additionally, Vanguard provides personalized investment advisory services, charging fees based on the assets managed. The company's goal is to help clients grow their wealth and achieve their financial objectives through effective investment strategies, while maintaining a competitive performance track record.

Kline Township, PennsylvaniaHeadquarters
1975Year Founded
SECONDARYCompany Stage
Fintech, Financial ServicesIndustries
10,001+Employees

Benefits

Best-in-class medical, dental & vision coverage
Onsite health clinic & fitness center
Health Smart Rewards program
Vanguard Retirement Savings Plan
Education Benefits
PTO
Family Planning Benefist
Parental leave
Personal development opportunities
Volunteer Time Off

Risks

Competition from AI-driven platforms like Writer challenges Vanguard's traditional advisory services.
Vanguard's stake in Steelcase exposes it to the volatile furniture market.
New active bond ETFs may struggle in a low-yield environment with increasing competition.

Differentiation

Vanguard is client-owned, aligning its interests with investors, unlike traditional firms.
The firm offers low-cost investment products, making it attractive to cost-conscious investors.
Vanguard's ownership structure allows it to focus on long-term investor value.

Upsides

Vanguard's new active bond ETFs offer diversified, low-cost fixed income options.
The acquisition of Steelcase shares diversifies Vanguard's portfolio into the furniture industry.
Launching the International Dividend Growth Fund appeals to investors seeking sustainable dividend growth.

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