[Remote] Business Analyst at FourKites

Chennai, Tamil Nadu, India

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Supply Chain Management, LogisticsIndustries

Requirements

3+ years of experience
Strong analytical skills
Excellent communication abilities
Solid understanding of supply chain operations, particularly in ocean/air freight and logistics
Hands-on approach to problem-solving
Attention to detail
Proficiency with business analysis and product development tools (e.g., Jira, Confluence, SQL, Excel, Tableau/Power BI)

Responsibilities

Conduct in-depth analysis of business processes, systems, and user needs related to ocean/air freight visibility, booking automation, customs clearance, and container tracking
Translate complex business requirements into clear, actionable specifications and user stories
Actively engage with customers, internal stakeholders, Product Managers, and Engineering teams to gather feedback, understand pain points, and identify opportunities for process improvements and feature enhancements
Create comprehensive documentation including business requirement documents (BRDs), functional specifications, process flows, user journey maps, acceptance criteria, and system design specifications
Collect, analyze, and interpret data related to ocean/air freight operations, system performance, and user behavior
Collaborate with Product and Engineering teams to evaluate different solution approaches, assess feasibility, and recommend optimal implementations
Conduct user research sessions, interviews, and process walkthroughs with customers to deeply understand their ocean/air freight workflows, challenges, and needs
Work effectively with Product Management, Engineering, QA, Customer Success, and Sales teams across global time zones to ensure requirements are clearly understood and successfully delivered
Partner with QA teams to develop test cases, validate that implementations meet business requirements, and ensure solutions deliver the intended business value
Proactively identify inefficiencies in current processes and workflows, both internal and customer-facing

Skills

Key technologies and capabilities for this role

Business AnalysisRequirements GatheringProcess AnalysisStakeholder ManagementCommunicationProblem-SolvingSupply Chain OperationsLogisticsUser StoriesBRDsFunctional SpecificationsProcess FlowsUser Journey Maps

Questions & Answers

Common questions about this position

What are the key skills required for the Business Analyst role?

The role requires strong analytical skills, excellent communication abilities, a solid understanding of supply chain operations particularly in ocean/air freight and logistics, hands-on problem-solving, attention to detail, and proficiency with business analysis and product development tools.

Is this Business Analyst position remote or based in a specific location?

The role is based in India and involves collaborating effectively across time zones with US-based teams and international customers.

What does the Business Analyst do on a daily basis?

You will conduct requirements gathering and analysis, engage stakeholders, create documentation like BRDs and process flows, perform data analysis, support solution design, and conduct customer research focused on ocean/air freight visibility.

What is the team structure for this Business Analyst position?

You will work closely with Product Managers, Engineering teams, internal stakeholders, and customers as part of the dynamic International Freight Visibility team.

What makes a strong candidate for the Business Analyst role at FourKites?

A strong candidate is experienced, highly motivated, with expertise in ocean/air freight visibility, strong stakeholder engagement skills, and the ability to translate complex requirements into actionable specifications while bridging business and technical teams.

FourKites

Real-time supply chain visibility platform

About FourKites

FourKites provides a platform for supply chain management that focuses on real-time visibility and predictive analytics. The platform collects data from millions of shipments worldwide and uses AI technology to analyze this data, offering businesses insights to improve their supply chain operations. This helps companies manage risks, enhance responsiveness, and optimize their processes. FourKites connects all parts of a supply chain through its applications, ensuring that teams have access to the same information. A unique feature of their platform is Fin AI, which uses natural language processing to help businesses find optimization opportunities and automate tasks. Unlike its competitors, FourKites stands out by combining a vast real-time supply chain network with specialized applications and patented AI technology. The goal of FourKites is to help large brands manage their supply chains more effectively and efficiently.

Chicago, IllinoisHeadquarters

2014Year Founded

$205.8MTotal Funding

LATE_VCCompany Stage

Data & Analytics, AI & Machine LearningIndustries

501-1,000Employees

Benefits

Medical, dental, & vision

PTO

401k with company match

Annual wellness stipend

Ongoing learning & development opportunities

Risks

Emergence of competitors like Auger with significant funding challenges FourKites' market share.

Overhaul's $55 million funding round intensifies competition in supply chain visibility.

Rapid market growth may attract more entrants, increasing competition for FourKites.

Differentiation

FourKites tracks 3 million shipments daily across multiple transportation modes.

The platform integrates real-time data with machine learning for end-to-end supply chain visibility.

FourKites' YardWorks suite optimizes gate and yard logistics with AI and computer vision.

Upsides

FourKites is recognized as a leader in Gartner's Magic Quadrant for four consecutive years.

The company collaborates with major brands like Organik Kimya and Clariant to enhance efficiency.

Growing demand for AI-powered supply chain tools boosts FourKites' market potential.

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