Business Advisory Associate at Accenture

Hyderabad, Telangana, India

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Professional Services, Consulting, TechnologyIndustries

Requirements

BCA or any Graduation
3 to 5 years of experience (minimum 1 year in technical product labeling or operations)
C1 (CEFR) level English proficiency
Detail-oriented with proven ability to follow guidelines and standard operating procedures
Ability to adapt to dynamic guidelines, procedure/protocol changes, avoid errors in complex tasks, and deliver within SLA
Strong communication skills, including documentation and collaboration with technical and non-technical teams
Familiarity with issue tracking tools (e.g., Jira, ServiceNow) and labeling/annotation user interfaces
Exposure to metrics and dashboard reporting to support data-informed triage
Understanding of priority/severity frameworks and classification schemas
Experience in QA testing, triage, bug reproduction, or labeling workflows
Understanding of GenAI concepts (prompt engineering, LLM behavior, model evaluation) and popular GenAI tools (ChatGPT, Claude, Gemini, etc.)
Ability to work in a fast-paced environment
Skill in Quality Checks - Operational Audit & Compliance

Responsibilities

Interpret and label user-reported issues using product knowledge and judgement to apply the most accurate predefined label
Follow structured taxonomies and decision trees to ensure consistent, high-quality annotations and minimise ambiguity
Review and annotate bug reports to achieve at least 95% accuracy in labelling
Identify and resolve unclear or vague reports, applying subject matter expertise to clarify and categorise them appropriately
Proactively flag edge cases, label gaps, or ambiguous scenarios to Product Operations Managers for taxonomy or guide improvements

Skills

Key technologies and capabilities for this role

Operational AuditComplianceQuality ChecksLabelling WorkflowBug Report AnnotationTaxonomiesDecision TreesProduct Knowledge

Questions & Answers

Common questions about this position

What experience is required for this Business Advisory Associate role?

Minimum 1 year of experience in technical product labeling or operations is required.

What key skills are needed for this position?

Key skills include C1 level English proficiency, detail-oriented mindset with ability to follow guidelines and SOPs, strong communication skills, familiarity with issue tracking tools like Jira and ServiceNow, and understanding of priority/severity frameworks.

What are the main responsibilities in this role?

Responsibilities include interpreting and labeling user-reported issues with accuracy, following taxonomies and decision trees, reviewing bug reports to achieve 95% accuracy, resolving unclear reports, and flagging edge cases to improve processes.

What qualifications are needed for this job?

Qualifications include BCA or any graduation.

Is the salary or compensation mentioned for this role?

This information is not specified in the job description.

Accenture

Global professional services for digital transformation

About Accenture

Accenture provides a wide range of professional services, including strategy and consulting, technology, and operations, to help organizations improve their performance. Their services assist clients in navigating digital transformation, enhancing operational efficiency, and achieving sustainable growth. Accenture's offerings include cloud migration, cybersecurity, artificial intelligence, and data analytics, which are tailored to meet the needs of various industries such as financial services, healthcare, and retail. What sets Accenture apart from its competitors is its extensive industry knowledge and ability to deliver comprehensive solutions that address both immediate challenges and long-term goals. The company's aim is to support clients in reducing their environmental impact while driving innovation and growth.

Dublin, IrelandHeadquarters

1989Year Founded

$8.5MTotal Funding

IPOCompany Stage

Consulting, Enterprise Software, CybersecurityIndustries

10,001+Employees

Risks

Rapid AI advancements may outpace Accenture's current capabilities, risking competitive disadvantages.

Integration challenges from multiple acquisitions could affect Accenture's operational efficiency.

The rise of AI-driven startups may disrupt Accenture's market share in customer service solutions.

Differentiation

Accenture's acquisitions enhance its capabilities in digital twin technology for financial services.

The company is expanding its expertise in net-zero infrastructure through strategic acquisitions.

Accenture's focus on software-defined vehicles positions it as a leader in automotive innovation.

Upsides

Accenture's investment in EMTECH supports central bank modernization amid digital currency evolution.

The acquisition of Award Solutions boosts Accenture's presence in the growing 5G and IoT markets.

Accenture's strategic acquisitions align with high-growth markets like digital twins and net-zero projects.

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