Brand Standards, Guest Experience & Food Safety Advisor at Ecolab

Memphis, Tennessee, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Hospitality, Food ServiceIndustries

Requirements

High school diploma
Two years of hospitality industry-related experience
Must reside within a commutable distance of Memphis, TN
Current and valid Driver’s License with no restrictions
No Immigration Sponsorship available
Ability to lift and carry 25 pounds
Ability to inspect client playgrounds by climbing, crawling in tight areas, and going down tube slides
Ability to bend, squat, shift, and adjust movement to assess areas low to the ground and above the head
Ability to stand and walk for extended periods of time in client locations
Ability to drive and/or fly to client locations (requires proper documentation such as Real ID or other acceptable form of identification)
Ability to drive a company-paid vehicle (requires pre-employment and ongoing motor vehicle record checks)
Ability to be around, touch, and potentially consume food made from or with animal products and/or top allergens
Up to 50% overnight travel
Ability to work occasional evenings, weekends, and overtime as business needs dictate

Responsibilities

Conduct a variety of brand protection visits at client locations using consulting, coaching, and training to meet client expectations and program requirements, protecting their brand and delighting guests
Develop and deliver summary presentations of assessment findings, areas of improvement, and recommendations to client leadership
Partner with other EcoSure and Ecolab teams to solve client challenges
Complete a budgeted number of visits each week, delivering an exceptional client experience
Utilize an iPad, Microsoft Suite, and Customer Relationship Management (CRM) technology for efficient planning and essential job functions
Support the growth initiatives of the company and clients
Adhere to HIPAA guidelines (where applicable) while completing operational visits in hotels, restaurants, convenience stores, education sector, healthcare, and senior living facilities by interacting with staff and residents

Skills

Key technologies and capabilities for this role

Food SafetyGuest ExperienceBrand StandardsConsultingCoachingTrainingRisk AssessmentMicrosoft SuiteCRMHIPAAPresentations

Questions & Answers

Common questions about this position

What is the location requirement for this role?

The position is based in Memphis, TN, and the candidate must reside within a commutable distance of Memphis, TN.

How much travel is required for this position?

The role requires up to 50% overnight travel, along with occasional evenings, weekends, and overtime as business needs dictate.

What are the minimum qualifications for this job?

The minimum qualification is a high school diploma or equivalent.

What tools or technologies will I use in this role?

You will utilize an iPad, Microsoft Suite, and Customer Relationship Management (CRM) technology for planning and job functions.

What benefits or unique perks does this role offer?

The role includes a paid training program with job shadowing, e-learning, field activities, and classroom training; a company-paid vehicle for business and personal use where applicable; and a culture emphasizing diversity, safety training, and an independent work environment.