BRA Espec Clientes Prospera at Santander

Barreiras, Bahia, Brazil

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

Banking, FinanceIndustries

Requirements

Ensino médio completo ou curso técnico (Graduação é um diferencial)
Vivência com Pacote Office
Boa comunicação
Diferencial: vivência com microcrédito
Think Customer – Penso no Cliente
Embrace Change – Impulsiono a mudança
Act Now – Atuo com rapidez
Move Together – Trabalho em equipe
Speak Up – Falo abertamente

Responsibilities

Gestão de carteira e prospecção de novos clientes micro e pequenos empreendedores
Fazer visitas presenciais aos nossos clientes
Identificação e ação nas parcerias em potencial
Garantir aproximação e satisfação do cliente
Cobrança preventiva
Fazer acordos
Controlar inadimplência da carteira

Skills

Key technologies and capabilities for this role

Pacote OfficeComunicaçãoGestão de carteiraProspecção de clientesMicrocréditoCobrançaVendasComercial

Questions & Answers

Common questions about this position

What benefits does this position offer?

Benefits include variable compensation, medical and dental assistance, meal and food allowances, life insurance, childcare/nanny aid, Gympass or Totalpass, Nascer program, Be Healthy program for healthy habits, and PAPE personal support program.

Is this a remote position or does it require office work?

The role requires in-person client visits, indicating it is not fully remote.

What skills or qualifications are required for this role?

Required qualifications include complete high school or technical course (graduation is a plus), experience with Microsoft Office package, and good communication. Experience with microcredit is a differential.

What is the company culture like at Santander?

Santander promotes a culture of horizontality with clusters like Specialist, Leader, Head, and Partner, valuing diversity, customer focus, embracing change, acting quickly, teamwork, and speaking openly.

What makes a strong candidate for this Especialista de Clientes Prospera role?

Strong candidates have a passion for dealing with people, a desire to grow and learn, complete high school or technical education (preferably with a degree), Office experience, good communication, and ideally microcredit experience, aligning with values like customer thinking and teamwork.

Santander

Provides banking, investment, and insurance services

About Santander

Santander Bank provides a variety of financial services to individuals, small businesses, and large corporations in the United States. Its offerings include savings and checking accounts, loans, credit cards, and investment products. The bank also has specialized services through Santander Investment Services and insurance products via Santander Securities LLC. Santander stands out from its competitors by focusing on community growth, committing $13.6 billion to support initiatives like the 'Cultivate Small Business' program, which aids early-stage entrepreneurs, especially from underrepresented groups. The bank generates revenue through interest on loans, service fees, and commissions, while promoting responsible banking practices and financial education. Santander's goal is to empower individuals and businesses, enhance community prosperity, and provide comprehensive financial solutions.

Boston, MassachusettsHeadquarters

1902Year Founded

$75MTotal Funding

POST_IPO_DEBTCompany Stage

Fintech, Financial ServicesIndustries

10,001+Employees

Benefits

Health, dental, & vision

401k

Flexible PTO

Parental & sick leave

Discounts: technology, travel, auto, fitness, & tuition

Risks

ISO 20022 transition may challenge smaller business partners.

'Quishing' attacks pose a growing threat to consumer security.

Openbank faces competition in the U.S. high-yield savings market.

Differentiation

Santander's Openbank offers a 5.00% APY high-yield savings account nationwide.

The bank's Inclusive Communities Plan pledges $13.6 billion for community initiatives.

Santander's ISO 20022 adoption enhances operational efficiency and data management.

Upsides

Openbank's high-yield savings account attracts more U.S. customers.

Santander's renewable energy financing highlights commitment to sustainable investments.

Proactive cybersecurity measures enhance customer trust and protect digital assets.

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