[Remote] Bilingual Senior Associate, Translations at Humana

San Antonio, Texas, United States

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Not SpecifiedCompensation

N/AExperience Level

N/AJob Type

Not SpecifiedVisa

N/AIndustries

Requirements

Bilingual in both English and Korean - Must pass a language proficiency test
Bachelor’s Degree in Communications, Linguistics, or related field or 3–5 years of experience in translation management or content operations
2-4 years project management and quality assurance background
1-3 years working with translation platforms, CMS tools, and emerging technologies such as AI/ML in language processing
Demonstrated ability to drive process improvements and optimize output
Excellent communication and collaboration abilities

Responsibilities

Oversee translation and composition processes for high-impact communications
Manage translation projects from intake to delivery, helping to define and refine workflows within a new AI/ML-enabled tool
Lead process improvement initiatives to enhance translation accuracy, efficiency, and output quality
Ensure compliance with regulatory and brand standards, including CMS requirements for associate oversight
Collaborate with vendors and internal teams to ensure quality and seamless integration of new technologies
Conduct quality assurance and troubleshoot translation issues
Maintain translation library and documentation, supporting continuous improvement efforts
Contribute to the development and implementation of intake criteria and workflow optimization for translation requests
Use your skills to make an impact

Skills

Humana

Health insurance provider for seniors and military

About Humana

Humana provides health and well-being services, focusing on Medicare Advantage plans for seniors, military personnel, and communities. Their plans include HMO, PPO, and PFFS options, designed to improve health outcomes through comprehensive and flexible coverage. Humana's revenue comes from government contracts and member premiums, and they aim to maintain high renewal rates by offering quality service and competitive benefits. The company stands out by fostering a culture of inclusivity and belonging among its employees, while also ensuring accessibility for all members, including offering free language interpreter services. Humana's goal is to deliver value to its members through an extensive provider network and innovative health solutions.

Louisville, KentuckyHeadquarters

1961Year Founded

IPOCompany Stage

Social Impact, HealthcareIndustries

10,001+Employees

Risks

Potential over-reliance on AI could disrupt operations if systems fail or are compromised.

Rising medical costs and tightening Medicare reimbursements may strain financial performance.

Leadership change with new CEO Jim Rechtin could lead to strategic disruptions.

Differentiation

Humana is a leader in Medicare Advantage plans, focusing on seniors and military personnel.

The company emphasizes inclusivity, offering free language interpreter services for accessibility.

Humana leverages AI and cloud technologies through a partnership with Google Cloud.

Upsides

Humana's investment in Healthpilot enhances digital enrollment for Medicare options.

The company is the first insurer to cover TMS therapy for adolescent depression.

Humana's focus on value-based care aims to improve outcomes for kidney disease patients.

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