Product Localization Manager (Remote) at KnowBe4

Remote

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Cybersecurity, Human Risk Management, SoftwareIndustries

Requirements

Candidates should have 3+ years of localization project management experience with a proven track record of delivering complex translation projects on time and within budget in fast-paced technology environments. Multilingual expertise including fluency in English plus one other language (ideally Japanese, German, Spanish, Brazilian Portuguese, Mandarin Chinese, or French) with deep cultural understanding is required. Technical proficiency with translation management systems like Phrase, HTML/CSS knowledge, familiarity with JSON/YAML file structures, and working knowledge of Jira, Zendesk, and Google Workspace are also necessary. A detail-oriented approach with the ability to evaluate vendor quality and pricing is essential.

Responsibilities

The Product Localization Manager will manage end-to-end localization projects for Product and Engineering sectors, ensuring seamless delivery of translated content that maintains quality standards and meets critical deadlines. They will compare pricing across multiple language service providers, negotiate rates, and coordinate with specialized vendors to deliver cost-effective, high-quality translations. The role involves assigning and overseeing linguistic quality assurance reviews, performing quality checks, and ensuring all localized content complies with organizational guidelines while maintaining cultural authenticity and technical accuracy. Collaboration with Product and Engineering teams to implement localized content into products, knowledge base, and platforms, working with HTML/CSS, JSON, and YAML is also a key responsibility. Maintaining, improving, and synchronizing translation memories and term bases across multiple projects to enhance localization efficiency and consistency, while updating process documentation for scalable operations, is also part of the role.

Skills

Localization

Project Management

Linguistic Acumen

Cross-cultural Communication

Quality Assurance

Vendor Coordination

Translation Management

KnowBe4

Security awareness training and phishing simulations

About KnowBe4

KnowBe4 provides security awareness training and simulated phishing exercises to help organizations combat social engineering threats. Their platform is designed to be easy to use and can be quickly implemented, allowing IT professionals to deploy training programs faster than many competitors. The service includes a variety of training modules and phishing simulations that are accessible through a subscription model. A dedicated Customer Success team supports clients during the onboarding process, ensuring a smooth transition without requiring extra consulting time. The main goal of KnowBe4 is to enhance the security posture of businesses by educating employees about potential cyber threats.

Clearwater, FloridaHeadquarters

2010Year Founded

$390.1MTotal Funding

IPOCompany Stage

Enterprise Software, CybersecurityIndustries

1,001-5,000Employees

Benefits

Financial Security - 3.5% 401k Matching, Company-wide Monthly Bonuses Up To $2,000 A Month, Employee Referral Bonuses, Employee Stock Purchase Program

Health and Wellness - Fully Paid Medical Insurance, Vision and Dental Plans, FSA (Flexible Spending Account), Free Gym Benefits Through Classpass, Virtual Yoga Classes, Free Fresh Fruit Delivered Weekly

Vacation, Time Off and Leave - Open Paid Time Off, National Holidays, Fully Paid Military Leave

Continuing Education - Tuition Reimbursement Up To $5,250 A Year, Certification Completion Bonuses Up To $10,000 A Year

Remote Work Options

Supporting Families - 8-weeks Fully Paid Parental and Adoption Leave, Breast Milk Shipping for Traveling Parents, Adoption Assistance, Fertility Assistance, Knowster Parents Employee Resource Group

On-site Life Coach

Risks

Emerging cybersecurity firms with similar AI-driven solutions may erode KnowBe4's market share.

Rapid evolution of AI-generated phishing attacks may outpace KnowBe4's defense capabilities.

Economic downturns could challenge subscription-based revenue models due to budget cuts.

Differentiation

KnowBe4 offers the world's largest security awareness training and simulated phishing platform.

The platform is user-friendly, intuitive, and scalable for busy IT professionals.

KnowBe4's rapid deployment is often twice as fast as competitors' solutions.

Upsides

Increased demand for cybersecurity training due to remote and hybrid work environments.

Growing interest in gamified learning enhances engagement in security awareness programs.

AI integration in cybersecurity tools predicts and prevents phishing attacks effectively.

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