Bilingual Project Manager, General Contractors (Spanish)

Job Description

Location Type: Remote

Employment Type: Full-time

Company Description

We’re looking for a Project Manager responsible for successful delivery on professional service engagements for our General Contractor customers. In this role, you will oversee projects that support general contractor clients in maximizing the impact of Procore’s technology on their operations, ensuring compliance with government standards and regulations.

The Project Manager will manage internal and external resources to successfully and profitably deliver service engagements on time and on budget. This role is a balance of independent work where you’ll own and develop multiple new accounts at a time, and will also partner with Professional Services Consultants, Delivery teams, Sales counterparts, Product, and other Customer Success team members to help your clients onboard and grow with Procore.

As a successful Project Manager, you have a consultative mindset and can quickly understand both Procore’s Technology and the industries we serve. You will apply best practices and solutions to each client based on their individual business processes and goals. Our service delivery team is solely focused on ensuring Procore's clients are well supported, educated, and fully adopted on our platform. You’ll be instrumental in planning clients’ services and developing roll-out strategies then executing against their plan and pulling in appropriate resources to complete the projects on time and on budget. Leveraging this consultative approach, you will deliver Industry, Technology, and Change Management thought leadership while encompassing Procore’s values of Openness, Optimism, and Ownership.

This position reports into the Manager, Project Management, Professional Services, General Contractors and can be based remotely. We’re looking for someone to join us immediately. Traveling for client on-sites and company events will be required for up to 25% of your time.

What you’ll do:

• Work with clients to create a project strategy that focuses on business-based outcome delivery. This consists of leading discovery and design workshops, developing Gantt project plans, managing and forecasting resources, tracking and managing risk, building change management strategies, and fostering relationships with global clients.
• Collaborate with key contacts, technical leadership, and our Customer Success department to execute custom statements of work and onboarding strategies for our clients.
• Help create efficiencies by developing and implementing repeatable processes and templates to ensure standardization where possible.
• Create and manage custom project timelines/project plans to ensure on-time delivery of services and deliverables.
• Remain current on customer needs, industry trends, market activities, and competitors to build trust and create meaningful relationships among Champions and key points of contact within each account.
• Provide the highest level of service and support to Procore’s clients through diligent and proactive communication.
• Communicate with fellow team members (mentoring and asking questions) via instant messaging, email, phone, and face-to-face meetings to enhance personal and team best practices and skills.
• Collaborate with all levels of the Procore organization to connect clients with Product Managers and Customer Success Managers to further client success and Procore’s evolution as a market leader.
• Working knowledge of Procore’s product offerings, and a deep understanding of Procore’s business model, services, emerging technologies, and Implementation best practices.

What we’re looking for:

• Bilingual in English and Spanish (Verbal and Written)
• 3+ years experience managing projects, developing custom project plans, forecasting resources, tracking and managing risk, building change management strategies.
• 3+ years of experience working in the construction operations or technical support of operations.
• A history of servicing large,