Bilingual Mandarin Retail Sales Consultant at AT&T

Flushing, New York, United States

AT&T Logo
Not SpecifiedCompensation
Entry Level & New GradExperience Level
Full TimeJob Type
UnknownVisa
Telecommunications, RetailIndustries

Requirements

  • Bilingual in Mandarin
  • Competitive spirit and desire to meet and exceed sales goals
  • Knowledge of latest data/entertainment technology and devices (e.g., Wi-Fi, data devices, TV entertainment tools)
  • Ability to understand customers' needs and demonstrate how products meet them
  • Ability to multi-task in a fast-paced team environment
  • Ability to educate and engage customers through product demonstrations
  • Ability to interact with customers and provide prompt and courteous customer service

Responsibilities

  • Deliver excellent customer experience and drive sales
  • Stay up-to-date on the latest data/entertainment technology and devices
  • Help customers discover how products meet their needs
  • Multi-task in a fast-paced team environment
  • Educate and engage customers through product demonstrations
  • Interact with customers and provide prompt and courteous customer service

Skills

Key technologies and capabilities for this role

Retail SalesCustomer ServiceSales GoalsProduct DemonstrationsWi-FiData DevicesTV EntertainmentBilingual Mandarin

Questions & Answers

Common questions about this position

What is the salary or wage information for this position?

This information is not specified in the job description.

Is this a remote position or does it require working in an office?

This is not a remote position; it requires working at the retail location in Flushing, NY.

What skills are required for the Bilingual Mandarin Retail Sales Consultant role?

Key skills include bilingual Mandarin proficiency, a competitive spirit to meet sales goals, knowledge of data/entertainment technology and devices, understanding customer needs, multi-tasking in a fast-paced team environment, and providing prompt customer service.

What is the work environment like at AT&T for this role?

The role involves working in a fast-paced team environment in retail, focusing on customer interactions, sales, and product demonstrations.

What makes a strong candidate for this retail sales consultant position?

Strong candidates will be bilingual in Mandarin, have a competitive drive to exceed sales goals, stay current on technology products, excel at understanding customer needs, and thrive in fast-paced team settings with excellent service skills.

AT&T

Telecommunications services including wireless and broadband

About AT&T

AT&T provides telecommunications services, including wireless communications, broadband internet, and digital television, primarily in the United States. Its 5G network offers faster data speeds and more reliable connections, although availability can vary. The company caters to both individual consumers and businesses, offering various subscription plans that include options for unlimited data and bundled services that combine internet, TV, and phone. AT&T generates revenue mainly through subscription fees, device sales, and its streaming service, DIRECTV STREAM, which adds to its diverse offerings. In a competitive market, AT&T distinguishes itself with its extensive service range and strong brand presence.

Dallas, TexasHeadquarters
1876Year Founded
$43.3MTotal Funding
IPOCompany Stage
Consumer Software, EntertainmentIndustries
10,001+Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
401(k) Retirement Plan
401(k) Company Match
Paid Vacation
Paid Sick Leave
Paid Holidays
Paid Parental Leave
Adoption Assistance
Disability Insurance
Life Insurance
Employee Assistance Programs
Wellness Program
Employee Discounts

Risks

The customer service guarantee may increase financial liabilities due to compensation for outages.
A recent data breach could damage AT&T's reputation and lead to customer churn.
Resistance to replacing landlines may impact customer retention and satisfaction.

Differentiation

AT&T offers a unique customer service guarantee, setting it apart from competitors.
The company is expanding its fiber network, enhancing broadband offerings in underserved areas.
AT&T's 'Phone-Advanced' device aligns with the trend of replacing traditional landlines.

Upsides

AT&T's fiber network expansion could provide a competitive edge in broadband services.
The new customer service guarantee may attract customers from competitors lacking similar assurances.
Collaboration with The Arc enhances AT&T's brand image through corporate social responsibility.

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