Bilingual Community Engagement Specialist (Remote, Full Time - Weekends) at Pair Team

United States

Pair Team Logo
Not SpecifiedCompensation
N/AExperience Level
N/AJob Type
Not SpecifiedVisa
N/AIndustries

Requirements

  • Bilingual (ability to speak and write in two languages)
  • Highly motivated and creative problem solver
  • Ability to work with individuals living with Serious Mental Illness/Substance Use Disorder, experiencing homelessness, and/or those who have high medical needs
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced, dynamic environment
  • Experience working in community-based settings or with vulnerable populations
  • Ability to work independently and as part of a team
  • Strong organizational and time management skills
  • Ability to work in a remote setting with PST hours
  • Familiarity with Medicaid and Medicare programs

Responsibilities

  • Identify, outreach, engage, and enroll individuals into the program virtually and in-person
  • Listen openly to eligible members and meet them where they are
  • Offer education to partners regarding Pair Team's services and link eligible members to the Enhanced Care Management program
  • Explain the services and benefits of Enhanced Care Management to eligible members
  • Adopt a "it's not my fault but it is my problem" attitude in all communication styles and approaches
  • Work with individuals who may require multiple outreaches to enroll in the program

Skills

Pair Team

Connects vulnerable patients with local care teams

About Pair Team

Pair Team connects vulnerable patients with local care teams that provide physical, mental, and social services. They achieve this by partnering with large healthcare providers, hospitals, health systems, municipalities, shelters, and social support services. The company focuses on whole-person care, offering their services for free to patients by coordinating resources across their partner network. This model is funded through the Enhanced Care Management benefit of Medi-Cal, ensuring no cost to patients. Additionally, Pair Team compensates community partners for their involvement in patient care, creating a revenue stream for these organizations. They also provide extra support like virtual urgent care, free grocery delivery, and housing navigation, which enhances patient care and eases the workload for healthcare staff. Pair Team stands out by specifically targeting vulnerable populations and collaborating closely with community organizations to deliver comprehensive care.

San Francisco, CaliforniaHeadquarters
2019Year Founded
$18.5MTotal Funding
SERIES_ACompany Stage
Social Impact, HealthcareIndustries
51-200Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Flexible Vacation Policy
401(k) Retirement Plan
Phone/Internet Stipend

Risks

Over-reliance on Medi-Cal funding poses financial risks with policy changes.
Rapid expansion may strain operational capabilities and affect service quality.
AI integration could lead to data privacy concerns and regulatory challenges.

Differentiation

Pair Team integrates social support services into healthcare for vulnerable communities.
They offer a tech-enabled care team model for safety-net primary care systems.
Pair Team provides whole-person care as a free service to patients.

Upsides

Recent $9M funding will help expand Pair Team's network and scale operations.
CalAIM initiative offers significant opportunities for Pair Team's service expansion.
Appointment of Nate Favini as CMO could drive innovation in clinical services.

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