Bilingual Community Engagement Specialist (Remote, Full Time - Weekends) at Pair Team

United States

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Not SpecifiedCompensation

Entry Level & New Grad, Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, MedTechIndustries

Requirements

Bilingual (not explicitly specified but implied by job title)
Willing to work full-time on a Wednesday - Sunday schedule (PST hours, remote with some in-person requirements)
Highly motivated, creative, and empathic thinker
Ability to engage individuals living with Serious Mental Illness/Substance Use Disorder, experiencing homelessness, and/or high medical needs
Comfortable with virtual outreach (phone, text, email) and in-person at clinics, community-based organizations, and health system partners

Responsibilities

Identify, outreach, engage, and enroll individuals into the program virtually through phone, text, email, and in-person at clinic, community-based organization, and health system partner locations
Listen openly to eligible members, meet them where they are, persist through multiple outreaches with an “it’s not my fault but it is my problem” attitude in all communication styles and approaches
Offer education to partners regarding Pair Team’s services, focusing on linking eligible members to the Enhanced Care Management program
Explain the services and benefits of Enhanced Care Management, understanding members' personal experiences that may impact trust

Skills

Key technologies and capabilities for this role

BilingualCommunity EngagementCommunity HealthPatient OutreachHealthcare CoordinationMedicaidMedicareCare Management

Questions & Answers

Common questions about this position

Is this position remote?

Yes, this is a remote full-time position.

What are the work hours for this role?

This is a full-time position focused on weekends.

What language skills are required for this role?

The role requires bilingual skills, as indicated by the job title.

What does Pair Team's company culture emphasize?

Pair Team's values include leading with integrity, embracing challenges, breaking through walls, acting beyond yourself, and putting care first, fostering a collaborative, mission-driven environment.

What makes a strong candidate for this Community Engagement Specialist role?

A strong candidate is highly motivated, passionate about changing healthcare access, thinks creatively and empathically, and has experience engaging with individuals living with Serious Mental Illness, Substance Use Disorder, homelessness, or high medical needs.

Pair Team

Connects vulnerable patients with local care teams

About Pair Team

Pair Team connects vulnerable patients with local care teams that provide physical, mental, and social services. They achieve this by partnering with large healthcare providers, hospitals, health systems, municipalities, shelters, and social support services. The company focuses on whole-person care, offering their services for free to patients by coordinating resources across their partner network. This model is funded through the Enhanced Care Management benefit of Medi-Cal, ensuring no cost to patients. Additionally, Pair Team compensates community partners for their involvement in patient care, creating a revenue stream for these organizations. They also provide extra support like virtual urgent care, free grocery delivery, and housing navigation, which enhances patient care and eases the workload for healthcare staff. Pair Team stands out by specifically targeting vulnerable populations and collaborating closely with community organizations to deliver comprehensive care.

San Francisco, CaliforniaHeadquarters

2019Year Founded

$18.5MTotal Funding

SERIES_ACompany Stage

Social Impact, HealthcareIndustries

51-200Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Flexible Vacation Policy

401(k) Retirement Plan

Phone/Internet Stipend

Risks

Over-reliance on Medi-Cal funding poses financial risks with policy changes.

Rapid expansion may strain operational capabilities and affect service quality.

AI integration could lead to data privacy concerns and regulatory challenges.

Differentiation

Pair Team integrates social support services into healthcare for vulnerable communities.

They offer a tech-enabled care team model for safety-net primary care systems.

Pair Team provides whole-person care as a free service to patients.

Upsides

Recent $9M funding will help expand Pair Team's network and scale operations.

CalAIM initiative offers significant opportunities for Pair Team's service expansion.

Appointment of Nate Favini as CMO could drive innovation in clinical services.

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