Care Manager - NeuroNav
Pear VCSalary not specified
Full Time
Mid-level (3 to 4 years), Senior (5 to 8 years)
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Healthcare, Mental HealthIndustries
Requirements
- Bachelor’s degree in social work or psychology-related field (unlicensed) or certified coach with experience in mental health
- Computer and live video tools literacy (e.g., Zoom, Google Meets, DoxyMe, Skype, etc.)
- Organized and excited by a dynamic environment
- Passionate about helping kids and teens achieve goals
- Ability to work full-time, approximately 40 hours per week (Monday - Friday 11:30 AM - 8PM PST / 2:30 PM to 11 PM EST)
- Candidates must successfully pass a drug screen and background check prior to employment
- Full-time resident of the United States
- Additional language skills are beneficial to this role
Responsibilities
- Primary point of contact for members and their care team providing initial evaluations, screening, and triage to appropriate services
- Track and monitor care needs
- Ensure care is on track and care needs are being met
- Build relationships with external providers with timely responses and involvement in care planning
- Provide accurate and timely documentation in the EHR and other communication systems
- Facilitate referrals for clinically indicated services outside the organization
- Create accurate discharge summaries and plans to ensure members and families have the services and support needed for ongoing care
- Schedule sessions with the internal care team to ensure continued progress toward care goals
- Participate in training on our proprietary curriculum and collaborative care model
Skills
mental health coaching
patient triage
risk screening
care coordination
initial evaluations
data-driven problem solving
cultural competence
multidisciplinary team coordination
Lyra Health
Digital mental health care services for employees
About Lyra Health
Lyra Health offers mental health care services through a digital platform, primarily targeting businesses that want to support their employees. The company connects employees with a network of over 20,000 vetted mental health providers, offering services like therapy, coaching, and self-guided programs, accessible in-person or online. What sets Lyra Health apart is its concierge model, which provides personalized care and 24/7 support from care navigators. The goal is to improve employee wellness while helping businesses reduce healthcare costs.
Burlingame, CaliforniaHeadquarters
2015Year Founded
$671.3MTotal Funding
SERIES_FCompany Stage
Social Impact, HealthcareIndustries
1,001-5,000Employees
Benefits
Lyra for Lyrians - Full access to Lyra’s mental health services for employees and their eligible dependents—at no charge
Health benefits - Comprehensive medical, dental, and vision benefits, along with a free monthly membership to One Medical
Financial rewards - Generous compensation, 401k, and equity options
Paid time off - Guilt-free time to unwind and recharge, including four weeks of vacation and paid holidays
Tech stipend - Monthly stipend to spend on technology needs
Snacks & meals - Monthly Uber Eats and NatureBox credits to nourish body and mind
Risks
Increased competition from platforms like Ginger and Headspace Health.
Potential regulatory scrutiny over data privacy concerns with digital platforms.
Economic downturns may lead to reduced corporate spending on employee benefits.
Differentiation
Lyra Health offers a concierge member experience with personalized mental health care.
The company has a global network of 20,000 providers in over 200 countries.
Lyra's evidence-based approach results in 7x better outcomes than traditional plans.
Upsides
Lyra Health's partnerships with AT&T and CHA validate its market position.
The company has sustained a 26% reduction in healthcare costs over four years.
Lyra's expansion into teen mental health care addresses a growing market need.
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