Banking Operations Analyst at Accenture

Chennai, Tamil Nadu, India

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Banking, Retail Banking, Financial ServicesIndustries

Requirements

Any Graduation
5 to 8 years of experience
Advanced English (Domestic)
Experience in US Banking operations particularly in legal orders/documents processing related to Law Enforcement Requests, Tax Levies, Child Support, Garnishments, Information Subpoenas, Cease and Desist orders
Problem-solving skills
Ability to establish strong client relationships
Commitment to quality
Written and verbal communication skills
Strong analytical skills
Core Banking Operations (incl. Payments) - Retail Banking Account Operations

Responsibilities

Perform Back Office Operations for a US digital bank, including:
Processing Non-FIDM Garnishments, levies, receiverships, etc
Handling Deceased Account Holder cases: validating third-party documentation, changing account status, remitting funds if needed
Managing Power of Attorney, Conservatorships, Guardianships: validating third-party documentation and assisting with requests
Verifying and handling Law Enforcement Requests / Subpoenas
Processing Refund Checks: requesting/validating documents, reissuing checks, opening BoW claims
Validating and processing FIDM / Child Support Garnishments from US states
Analyze and solve complex problems
Interact day-to-day with peers within Accenture before updating supervisors
Work with limited exposure to clients and/or Accenture management
Follow moderate level instructions on daily tasks and detailed instructions on new assignments
Make decisions impacting own work and potentially others' work
Act as an individual contributor within a team with focused scope of work
Work in rotational shifts (US time zones)

Skills

Key technologies and capabilities for this role

Core Banking OperationsPaymentsRetail BankingAccount OperationsGarnishmentsTax LeviesDeceased Account ProcessingPower of AttorneyConservatorshipsGuardianshipsLaw Enforcement RequestsSubpoenasRefund ChecksFIDMChild Support Processing

Questions & Answers

Common questions about this position

What experience level is required for the Banking Operations Analyst role?

The role requires 5 to 8 years of experience.

What are the key skills needed for this position?

Key skills include problem-solving skills, ability to establish strong client relationships, commitment to quality, written and verbal communication, and strong analytical skills.

What specific US banking operations experience is preferred?

Experience in US Banking operations particularly in legal orders/documents processing related to Law Enforcement Requests, Tax Levies, Child Support, Garnishments, Information Subpoenas, Cease and Desist orders is preferred.

What does the day-to-day interaction look like in this role?

Day-to-day interaction is with peers within Accenture before updating supervisors, with limited exposure to clients and/or Accenture management.

What qualifications are needed to apply for this role?

Any Graduation is required, along with advanced ability in English (Domestic).

Accenture

Global professional services for digital transformation

About Accenture

Accenture provides a wide range of professional services, including strategy and consulting, technology, and operations, to help organizations improve their performance. Their services assist clients in navigating digital transformation, enhancing operational efficiency, and achieving sustainable growth. Accenture's offerings include cloud migration, cybersecurity, artificial intelligence, and data analytics, which are tailored to meet the needs of various industries such as financial services, healthcare, and retail. What sets Accenture apart from its competitors is its extensive industry knowledge and ability to deliver comprehensive solutions that address both immediate challenges and long-term goals. The company's aim is to support clients in reducing their environmental impact while driving innovation and growth.

Dublin, IrelandHeadquarters

1989Year Founded

$8.5MTotal Funding

IPOCompany Stage

Consulting, Enterprise Software, CybersecurityIndustries

10,001+Employees

Risks

Rapid AI advancements may outpace Accenture's current capabilities, risking competitive disadvantages.

Integration challenges from multiple acquisitions could affect Accenture's operational efficiency.

The rise of AI-driven startups may disrupt Accenture's market share in customer service solutions.

Differentiation

Accenture's acquisitions enhance its capabilities in digital twin technology for financial services.

The company is expanding its expertise in net-zero infrastructure through strategic acquisitions.

Accenture's focus on software-defined vehicles positions it as a leader in automotive innovation.

Upsides

Accenture's investment in EMTECH supports central bank modernization amid digital currency evolution.

The acquisition of Award Solutions boosts Accenture's presence in the growing 5G and IoT markets.

Accenture's strategic acquisitions align with high-growth markets like digital twins and net-zero projects.

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