Customer Service Representative
Beyond FinanceFull Time
Entry Level & New Grad
Key technologies and capabilities for this role
Common questions about this position
The targeted starting hourly range is $18+/hour based on experience, with a range of $18 - $22.23 an hour.
Benefits include medical, dental, vision, LTD, STD and life insurance, paid vacation time, sick time and 11 company paid holidays, 401k with up to 4% match, and tuition reimbursement.
The role requires on-site work, as indicated by the on-site interview process and the nature of banking client services.
Requires 3 or more months of job-related experience including cash handling, client service and sales; strong organizational skills; basic skills in math, negotiation, and problem solving; effective verbal and written communication skills; good interpersonal and relationship building skills; excellent customer service skills. Previous Teller experience is preferred.
The process includes completing a simple application and answering questions, taking a quick assessment, a phone interview with the manager or recruiter, an on-site interview with the manager and team members, and receiving an offer after a background check if it's a good fit.
Provides banking services and financial products
Banner Bank provides a variety of financial services to individuals and businesses in the Western United States, including checking and savings accounts, loans, mortgages, and investment services. The bank operates over 200 locations across Washington, Oregon, California, and Idaho, managing assets of more than $12.6 billion. Its products work by offering tailored financial solutions and expert guidance to meet the specific needs of each client, ensuring personalized service. Unlike many competitors, Banner Bank emphasizes quality, teamwork, and community involvement, which has earned it accolades such as being named the Best Bank in the Pacific Region by Money Magazine and receiving a five-star rating from Bauer Financial for financial strength. The goal of Banner Bank is to provide exceptional financial services while fostering strong community ties and ensuring customer satisfaction.