Gong.io

Backend Engineer

New York, New York, United States

Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Revenue Intelligence, SaaSIndustries

Requirements

Candidates should have 5+ years of backend development experience with deep expertise in Java, proven ability to solve complex problems and build high-quality systems, and experience designing and running cloud-based services (AWS, GCP, or Azure) including microservices architectures. Bonus points for experience with infrastructure as code, CI/CD pipelines, or data-driven APIs. Strong communication skills and a collaborative approach are essential, along with a degree in Computer Science, Engineering, or related field, or equivalent practical experience.

Responsibilities

Backend engineers will design and build backend services and APIs using Java, focusing on scalability, reliability, and performance. They will own technical projects from start to finish, including architecture, development, deployment, and ongoing improvements. Responsibilities also include collaborating with Product Managers, UX Designers, and Frontend Engineers to deliver features, diving into technical challenges to identify root causes and develop solutions, and playing an active role in shaping Gong’s backend architecture as the company scales.

Skills

Java
Backend Development
API Design
Scalability
Reliability
Performance Optimization
System Architecture
Debugging
Problem-Solving

Gong.io

Revenue intelligence platform for customer interactions

About Gong.io

Gong provides a platform focused on revenue intelligence, which helps businesses capture and analyze customer interactions. The platform uses artificial intelligence to integrate various customer communications into one system, allowing companies to gain insights that inform their decision-making and enhance revenue growth. Gong caters to a wide array of clients, including sales, marketing, and customer success teams across different industries. Its subscription-based model allows organizations to pay for access to the platform, with pricing tiers based on user count and desired features. The main goal of Gong is to support businesses in optimizing their go-to-market strategies by delivering actionable insights derived from customer data.

San Francisco, CaliforniaHeadquarters
2015Year Founded
$570.1MTotal Funding
SERIES_ECompany Stage
Enterprise Software, AI & Machine LearningIndustries
1,001-5,000Employees

Benefits

Mental health support resources
Weekly wellness events
Work from home stipend
Generous vacation days
Quarterly recharge company shutdowns
Parental leave
Employee equity
Retirement savings & financial coaches
Commuter & parking benefits
Training & learning programs
Monthly lunch & learns
Mentor & buddy programs

Risks

Increased competition from Highspot and Seismic may pressure Gong's market share.
Rapid market growth could attract new entrants, impacting Gong's growth trajectory.
Challenges in measuring AI success may affect customer retention and acquisition.

Differentiation

Gong's platform integrates all customer interactions into a single system for better insights.
The company uses proprietary AI to analyze customer interactions, enhancing decision-making.
Gong's subscription model offers tiered access based on user numbers and functionality.

Upsides

Gong's integration with ChurnZero enhances customer success management with AI-driven insights.
The company's inclusion in Forbes Cloud 100 highlights its market leadership and innovation.
Gong's 'Ask Anything' solution boosts win rates by 26%, enhancing revenue team efficiency.

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