Back-Office Associate | Healthcare Account | Get a 21K Signing Bonus at A1M Solutions

Mandaluyong, Metro Manila, Philippines

A1M Solutions Logo
Not SpecifiedCompensation
Entry Level & New GradExperience Level
Full TimeJob Type
NoVisa
Healthcare, OutsourcingIndustries

Requirements

  • At least 6 months BPO experience
  • Experience handling Pre-Authorization is a PLUS, not required
  • Good verbal and written English communication skills
  • Willing to work onsite in Shaw Blvd, Mandaluyong
  • Amenable to working night shift

Responsibilities

  • Review providers notes
  • Send reminders email via e-mail and SMS
  • Maintain accurate records on providers interactions, transaction, feedback, etc
  • Making outbound calls to insurance company to follow-up on client status

Skills

Key technologies and capabilities for this role

BPOPre-AuthorizationEnglish CommunicationEmailSMSOutbound CallsRecord Keeping

Questions & Answers

Common questions about this position

What benefits are offered for this Back-Office Associate position?

Benefits include competitive salary, health insurance with free dependents, 10% night differential, attendance bonus, paid time off, convertible to cash leave credits, performance appraisal, and work-life balance.

Is this Back-Office Associate role remote or on-site?

The position is fully on-site at Shaw Blvd, Mandaluyong, with no remote work option.

What are the key requirements for the Back-Office Associate role?

Requirements include at least 6 months BPO experience, good verbal and written English communication skills, willingness to work onsite in Mandaluyong, and amenability to night shifts. Experience handling Pre-Authorization is a plus but not required.

What is the company culture like at ISTA Solutions?

The culture prioritizes employee satisfaction, work-life balance, long-term success, life-long learning, strong values-driven leadership, continuous learning, innovation, and an all-inclusive environment where everyone thrives.

What makes a strong candidate for this Back-Office Associate position?

A strong candidate has at least 6 months BPO experience, good English communication skills, is willing to work onsite night shifts in Mandaluyong, and is a team player ready to contribute to the mission. Experience with Pre-Authorization is a plus.

A1M Solutions

Design and data support for government healthcare

About A1M Solutions

A1M Solutions specializes in providing design, data, and policy-informed support for government healthcare programs, with a focus on serving disadvantaged populations. The company leverages expertise in government healthcare programs, data analysis, and policy/legislation to design effective business strategies and enhance digital service delivery, utilizing agile research and insights to untangle complex problems and generate thoughtful solutions.

Chico, CA, USAHeadquarters
2018Year Founded
VENTURE_UNKNOWNCompany Stage
Consulting, Social ImpactIndustries
11-50Employees

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