Autonomous Vehicle Operator Supervisor at TSMG

Washington, District of Columbia, United States

TSMG Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Transportation, Field Data Collection, Autonomous VehiclesIndustries

Requirements

  • High school diploma or GED, Bachelor's Degree preferred
  • 3+ Years of supervisory experience
  • Excellent customer service skills
  • Availability to work in different shifts (24 hours)
  • Able to work independently and in a team-oriented environment
  • Strong communication and conflict resolution skills

Responsibilities

  • Direct and guide field staff to maintain outstanding customer service and operational efficiency in a safe manner
  • Manage driver check-in processes, including readiness for the schedule, daily checklists, and assignment of day to day tasks
  • Supervise operational targets and adjust schedules for operational efficiencies
  • Ensure drivers comply and adhere to the procedural guidelines
  • Observe safety practices and take corrective action when required
  • Monitor and handle break times for drivers to ensure compliance with regulations
  • Assist dispatch supervisors, including coordinating wheelchair assistance calls
  • Assist Operations/Depot Manager during training sessions and one-on-one meetings
  • Interact with officials on routine matters during shifts
  • Manage location under the direction of the General Manager
  • Participate in disciplinary actions, including discharge meetings
  • Perform other tasks as assigned

Skills

Key technologies and capabilities for this role

Team SupervisionOperations CoordinationSafety ComplianceSchedule ManagementCustomer ServiceDriver ManagementTraining AssistanceDispatch SupportProcedural AdherenceDisciplinary Actions

Questions & Answers

Common questions about this position

What is the salary for the Autonomous Vehicle Operator Supervisor role?

This information is not specified in the job description.

Is this a remote position, or is there a specific location requirement?

This information is not specified in the job description.

What skills and qualifications are required for this position?

Requirements include a high school diploma or GED (Bachelor's Degree preferred), 3+ years of supervisory experience, excellent customer service skills, strong communication and conflict resolution skills, and the ability to work independently and in a team.

What is the company culture like at TSMG?

The role emphasizes developing a safe team-oriented environment, maintaining adherence to protocols, and ensuring outstanding customer service, efficiency, and safety in field operations.

What makes a strong candidate for the AVOS Team Lead position?

Strong candidates will have supervisory experience, excellent customer service and communication skills, availability for 24-hour shifts, and the ability to work independently while fostering a team-oriented and safe environment.

TSMG

Specialized data collection for tech companies

About TSMG

TSMG specializes in data collection services, primarily supporting tech companies in Europe and North America. The company manages complex data collection projects, providing comprehensive support that includes recruiting participants and handling logistics. TSMG works with Fortune 500 clients to gather large volumes of accurate and diverse datasets, which are essential for improving AI systems. What sets TSMG apart from its competitors is its ability to assemble and manage high-performing teams, ensuring that projects are executed efficiently and tailored to meet specific client needs. The goal of TSMG is to empower its clients by delivering high-quality data that enhances their operational intelligence.

Warsaw, PolandHeadquarters
2018Year Founded
VENTURE_UNKNOWNCompany Stage
Data & Analytics, Consulting, AI & Machine LearningIndustries
51-200Employees

Risks

Emerging startups offer innovative data solutions at lower costs, threatening TSMG's market share.
Rapid AI advancements may require TSMG to invest in new tools and training.
Stringent data privacy regulations in Europe could increase TSMG's compliance costs.

Differentiation

TSMG offers end-to-end data collection services for Fortune 500 companies.
The company excels in recruiting and managing high-performing teams for complex projects.
TSMG provides tailored solutions by understanding and addressing specific client needs.

Upsides

Growing demand for AI training data boosts TSMG's data collection services.
Remote work expands the talent pool for TSMG's recruitment outsourcing services.
AI integration in travel management enhances service efficiency and personalization.

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