Counsel, Autonomous Vehicles
General MotorsSalary not specified
Autonomous Vehicle Operations Specialist at May Mobility
Eden Prairie, Minnesota, United States
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Autonomous Vehicles, Transportation, Public TransitIndustries
Requirements
- Strong technical aptitude and ability to learn new software and processes
- Data collection and organization
- Ability to communicate effectively
- Ability to coach and lead by example
- Strong written and verbal communication skills across multiple platforms; strict attention to detail in every situation
- High comfort level with making judgment calls in ambiguous situations
- Understanding of best practices when it comes to top-notch customer service
- Ability to work effectively with team members at all levels of the organization
- Proficiency with a laptop and Google suite applications (Gmail, sheets, docs, etc.)
- Eager to take on a first-time people management role
Responsibilities
- Monitor and support autonomous vehicles in real time during operations
- Ensure that operations during each shift follow rigorous safety guidelines
- Follow daily protocols and track site performance metrics to systematically improve outcomes
- Address technical problems and coordinate with engineering teams for timely resolutions
- Train and help develop autonomous vehicle operators by conducting team huddles and coaching through video review or ride-alongs
- Monitor health of vehicles at all times using company tools for observation
- Log real time feedback regarding autonomy performance to be sent to engineers
- Maintain accurate records of vehicle operations and performance
- Investigate and complete accident reports, incident escalations, and customer complaints
- Interact with the public as an ambassador for May Mobility’s technology
- Test software changes with focus on safety and communicate clear feedback
- Other duties as assigned
Skills
AV Operations
Logistics Coordination
Customer Service
Rider Support
Transit Operations
Safety Protocols
Fleet Management
May Mobility
Operates autonomous vehicle mobility solutions
About May Mobility
May Mobility focuses on transforming urban transportation through autonomous vehicles. Their self-driving technology utilizes real-time, on-board simulations to anticipate and safely navigate unexpected road situations, which is a major challenge in the industry. This capability ensures that their vehicles can respond effectively to various scenarios, prioritizing the safety of passengers and other road users. May Mobility partners with cities and businesses globally, providing solutions that enhance mobility convenience, safety, and environmental sustainability. Their unique approach to handling unpredictable situations sets them apart from competitors, as they aim to improve urban transportation and make cities more accessible and visually appealing.
Ann Arbor, MichiganHeadquarters
2017Year Founded
$375.1MTotal Funding
SERIES_DCompany Stage
Automotive & Transportation, Government & Public SectorIndustries
201-500Employees
