Auto Field Appraiser - West Los Angeles at Keeper

Los Angeles, California, United States

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Not SpecifiedCompensation

Entry Level & New Grad, Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Insurance, AutomotiveIndustries

Requirements

High School Diploma required
2 - 3 years of field appraiser experience or 3 - 5 years of auto repair/body shop experience required
Strong customer service experience required
Good computer skills
Good planning and organizing skills
Good written and verbal communication skills (some positions may require specific bilingual skills)
Ability to effectively deal with conflict

Responsibilities

Participates in a program of formal and on-the-job training through classroom instruction, observing repair work and keeping abreast of new repair techniques and procedures
Examines first and third-party vehicle damage in the field, at drive-in locations, or at service centers as assigned; follows company photograph guidelines to verify vehicle identity and document condition/damage, prior damage, vehicle options, etc.; prepares accurate written appraisal to determine and verify extent of vehicular damage; provides copy to owner and uploads on day of appraisal; completes all supplements per company guidelines
Ensures adherence to claims procedures and guidelines prescribed by the company to produce a high-quality work product
Negotiates repair prices with repair facilities and secures agreed prices for repairs; maintains list of company-approved part suppliers and uses them whenever possible/applicable to control repair costs and ensure quality work; may visit repair shops to evaluate physical plant and quality of work; may provide list of garage or repair facilities to insured if allowed by state law
Negotiates settlements in a timely manner as assigned; ensures equitable and fair payment of physical damage losses within authority granted; obtains all necessary documentation to substantiate the appraisal and/or settlement being offered

Skills

Vehicle Damage Appraisal

Claims Investigation

Automobile Inspection

Repair Negotiation

Photography Documentation

Claims Procedures

Keeper

Digital platform for bookkeeping efficiency

About Keeper

Keeper.app provides a digital platform designed to assist bookkeeping and accounting firms in improving their operational efficiency. The main feature of the platform is a client portal that facilitates better communication between firms and their clients, along with comprehensive reporting packages that help streamline the month-end closing processes. By offering a subscription-based service, Keeper.app generates revenue through monthly or annual fees paid by its clients. What sets Keeper.app apart from its competitors is its strong emphasis on enhancing quality control and process efficiencies, as well as its commitment to exceptional customer service. The company's goal is to onboard more bookkeeping firms to its platform, thereby increasing productivity and simplifying their workflows.

Austin, TexasHeadquarters

2020Year Founded

$126.5KTotal Funding

SEEDCompany Stage

Enterprise Software, FintechIndustries

11-50Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Unlimited Paid Time Off

Company Equity

Risks

AI-driven competitors threaten Keeper's market share in bookkeeping solutions.

Rapid tech advancements require Keeper to continuously innovate to stay competitive.

Data privacy concerns could impact Keeper's reputation and client trust.

Differentiation

Keeper offers a unique client portal for streamlined communication and reporting.

The platform focuses on improving quality control and process efficiencies for bookkeepers.

Keeper is praised for its exceptional customer service in the fintech sector.

Upsides

Integration with AI tools enhances Keeper's financial data insights and reporting.

Remote work trends boost demand for Keeper's digital collaboration solutions.

Cloud adoption in accounting offers expansion opportunities for Keeper's services.

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