Motive

Associate Systems Administrator (Salesforce Admin)

Pakistan

Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Transportation and Logistics, Construction, Energy, Field Service, Manufacturing, Food & Agriculture, Food and Beverage, Retail, Public SectorIndustries

Position Overview

  • Location Type: Remote
  • Employment Type: Full-time
  • Salary: Not specified

As an Associate Systems Administrator at Motive, you will be responsible for administration, management, and support of our Salesforce and integrated Enterprise Systems applications used by our customers and internal Sales, Sales Operations, Marketing, Marketing Operations, Customer Success, Customer Support, and Finance teams. You will have the opportunity to work with integrations as we expand our suite of applications. You will be joining a dynamic and fast-paced team of experienced Salesforce Administrators and Developers. We will work closely together to design the best solutions for our users and make the best technical decisions for our company that will significantly impact Motive’s growth and global expansion.

Company Information

Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations, and finance teams can manage their drivers, vehicles, equipment, and fleet-related spend in a single system. Combined with industry-leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks. Motive serves more than 120,000 customers – from Fortune 500 enterprises to small businesses – across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector. Visit gomotive.com to learn more.

Requirements

  • Engineering background with an understanding of technology related to Business Systems.
  • Minimum of 3 years of experience implementing, operating, maintaining, or using Salesforce.com, with hands-on administrative, configuration, and process management experience.
  • Salesforce Administration Certification (required).
  • Proven ability to work independently, set priorities, and handle multiple tasks with concentration, speed, and accuracy to meet deadlines.

Responsibilities

  • Provide real-time support for issues related to Salesforce and other integrated platforms; troubleshoot, escalate, and resolve issues promptly reported on the Enterprise Systems Service Desk.
  • Administer and support Salesforce.com, including but not limited to user management, data import/update, bug investigations, and enhancements.
  • Manage end-user profile configurations, reporting, dashboards, and permissions.
  • Oversee the onboarding for the Enterprise Systems Tech-Stack.
  • Analyze and prioritize enhancement requests and implement appropriate changes and/or escalate to the change advisory board when necessary.
  • Manage workload and projects, many on a time-sensitive basis, while maintaining accuracy and strong attention to detail.
  • Create and update documentation for different audiences within the team.
  • Implement minor admin-level changes in Salesforce and sandboxes based on gathered requirements.

Skills

Salesforce Administration
Salesforce
Enterprise Systems
Integrations
Configuration
Process Management

Motive

Enhances broadband services for providers

About Motive

Motive focuses on enhancing the customer experience for broadband service providers. They offer a strategy called the High Leverage Network, which helps service providers simplify their offerings, making it easier for customers to buy, own, and use their services. This approach allows providers to fully utilize their networks to improve business outcomes and stand out in a competitive market. Unlike other companies, Motive emphasizes continuous innovation as a key differentiator, enabling service providers to create a more personalized and engaging experience for their customers. The ultimate goal of Motive is to help service providers deliver a superior customer experience that drives loyalty and business success.

Austin, TexasHeadquarters
1871Year Founded
IPOCompany Stage
Data & Analytics, Enterprise SoftwareIndustries
51-200Employees

Benefits

Health, dental, vision, & life insurance
PTO
Paid Holidays
Parental leave
401(k)
Performance Bonus
Employee Stock Purchase Plan
Company Social Outings
Work From Home Policy

Risks

Emerging competition from agile startups threatens Motive's market share.
Rapid AI advancements may outpace Motive's current audio capabilities.
Consumer privacy concerns could lead to regulatory scrutiny impacting operations.

Differentiation

Motive's ALIVE system offers a unique immersive audio experience for gaming.
High Leverage Network strategy enhances customer experience through continuous innovation.
Focus on personalized audio content differentiates Motive from traditional audio companies.

Upsides

Growing demand for immersive audio in gaming boosts ALIVE system's market potential.
Partnerships with streaming platforms enhance Motive's audio offerings and subscriber retention.
Rise of virtual reality applications creates opportunities for Motive's sophisticated audio solutions.

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