Associate Senior Software Engineer at Global Payments

Noida, Uttar Pradesh, India

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Payments, FinTechIndustries

Requirements

Bachelor's Degree in Engineering fields
Typically Minimum 2-4 Years Relevant Experience
Four-year college degree
2-4 years professional experience in coding, designing, developing and analyzing data with full life cycle design and development

Responsibilities

Oversee Application systems, architecture, design, data workflow, logical processes, and system interfaces
Assure synergy between software and hardware architecture to maximize that relationship
Determine and develop architectural approaches and solutions
Conduct business reviews, document current systems, and develop recommendations on how to proceed with the applications
Ensure optimal application and system performance
Accountable for ownership of client’s needs and requests
Complete client maintenance as requested, ensuring verification of changes with quality and accuracy
Prepare for and attend established client issues calls
Participate in or facilitate internal and external meetings, assist in research, fact finding and in preparing proper documentation
Prepare for and attend established development meetings
Document and maintain any communication with clients
Determine impact across component lines of development, issues or client requests
Facilitate knowledge transfer between ongoing projects and client issues to ensure components are meeting client and TSYS needs
Help determine alternatives to meet client needs or increase revenue opportunities for TSYS
May represent department in various focus groups
Understand and consult on system design, utilization and availability of value added products and offer product alternatives
Understand client’s strategic needs
Keep current on system and module enhancements
Serve as authority on all module/client-related issues
Develop high-level client relationships
Document any communication with client
May support or participate in the execution of client consultant job duties
Seek opportunities to stay current and expand technical expertise
Sell TSYS and offer product alternatives
Continue to develop and maintain positive working relationships with various areas within TSYS organization
Solve any client software problems relating to TSYS software, identify bugs using various tools and provide solution
Establish a positive rapport with the client(s) to develop and maintain long term relationships to understand client(s) business needs, objectives and expectations
First line of contact with the clients, requiring full accountability and ownership for meeting Client's needs and demands, available 24 hours a day, seven days a week (may carry a company mobile)
Focus on core business needs relative to assigned component(s) with proactive drives in delivering various client requirements to ensure overall success
Understand and adhere to department practices, procedures, and methodologies
Maintain an extensive knowledge of the industry, transaction processing, and/or financial services businesses
Perform detailed and complex analysis, issue resolution, developmental requests, and change controls to select system components, while maintaining a high level of system data integrity, focusing to ensure overall success