Solace Health

Associate Product Manager

Remote

Not SpecifiedCompensation
Entry Level & New Grad, Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Healthcare, BiotechnologyIndustries

Associate Product Manager

Salary: Not Specified Employment Type: Full-Time Location Type: Remote


Master of My Craft


Position Overview

Solace is a healthcare advocacy marketplace that connects patients and families to experts who help them understand and take charge of their personal health. As an Associate Product Manager at Solace, you'll be responsible for working with our Product Managers to do whatever is necessary to help build our product for the healthcare experience of the future.

About the Role

As an Associate Product Manager at Solace, you will be responsible for executing product initiatives that drive positive customer perception, experience, and retention. You are a self-starter interested in working on a broad set of in-house initiatives.

The Associate Product Manager is responsible for supporting product management and QA across Solace’s products. This individual contributor role is for the ambitious, the curious, and those who don't shy away from feedback.

About Solace

Healthcare in the U.S. is fundamentally broken. The system is so complex that 88% of U.S. adults do not have the health literacy necessary to navigate the system without help. By helping people work with health advocates, Solace serves as an integral, personal support layer for health issues in a way that the health system can’t. Using proprietary technology to match patients with experienced advocates, Solace cuts through the red tape of healthcare and helps individuals and families make informed decisions that result in better outcomes.

Solace is a Series A startup founded in 2022 and backed by Inspired Capital, Craft Ventures, and Torch Capital. We have a lean, fully-remote U.S. team distributed coast-to-coast.

What You’ll Do

  • Bring innovative Product ideas—and bring them to life.
  • Be autonomous. You’ll take full ownership of your work, and you take responsibility for every last detail, every step of the way.
  • Rapidly produce and launch concepts while laughing in the face of potential failure.
  • Serve as the go-to liaison with cross-functional and creative partners.
  • Define initiative-level roadmaps of supporting workstreams to ensure work delivers on goals and your deadlines are met.
  • Provide up-to-date visibility into current projects and ensure the right stakeholders and cross-functional team members are involved at the right time.
  • Document decisions and action items and follow up with owners on commitments.
  • Learn and become a guardian of the Solace brand and user expectations, upholding standards and best practices across every touchpoint.

What You Bring to the Table

  • A bias toward action and execution. You have an exceptional craving for momentum, and you thrive on timelines that would be unrealistic for most others.
  • Comfort with ambiguity and a refined palate for controlled chaos.
  • Unfettered creativity.
  • Intuition on what it takes to create delightful, consumer-oriented experiences to not only acquire customers, but retain them.
  • Great communication skills that help you work across departments to make marketing visions come to life.
  • 1+ years of relevant experience in Consumer startups.

Who We Are

We are a team of ambitious individuals who are passionate about putting healthcare back into the hands of patients. At Solace, you will have a steep learning curve and an unparalleled opportunity to contribute to one of the fastest-growing healthcare startups in the U.S. The work you do here will have a noticeable and direct impact on the development of the company.

Applicants must be based in the United States.


Up for the Challenge?

We look forward to meeting you.


Fraudulent Recruitment Advisory

Solace Health will NEVER request bank details or offer employment without an interview. All legitimate communications come from official @solace.health emails only. Report suspicious activity to hiring@solace.health.

Skills

Product Management
QA
Customer Perception
Customer Experience
Customer Retention
Product Development
Healthcare Technology

Solace Health

Personalized healthcare advocacy and management services

About Solace Health

Solace Health provides personalized health advocacy services to help individuals and families navigate complex healthcare systems. The company connects clients with skilled health advocates who assist with various health concerns, including chronic conditions, care coordination for aging loved ones, and medical billing and insurance issues. Solace Health's advocates guide clients through understanding medical diagnoses, treatment options, and communication with healthcare providers. The company operates on a business model that facilitates connections between clients and advocates, generating revenue through service fees or subscription models for ongoing support. Clients can access the platform for free, while advocates receive tools and resources at no cost to help manage their practices. By securely storing care details and communications, Solace Health aims to empower clients, restore their confidence in healthcare decisions, and enhance their overall quality of life.

Redwood City, CaliforniaHeadquarters
2022Year Founded
$13.6MTotal Funding
SERIES_ACompany Stage
HealthcareIndustries
51-200Employees

Benefits

Remote Work Options
Company Equity

Risks

Increased competition from emerging digital health platforms may dilute market share.
Potential data privacy concerns could impact Solace Health's operations.
Rising operational costs may affect Solace Health's profitability.

Differentiation

Solace Health connects patients with expert healthcare advocates, enhancing personalized care.
The platform offers secure storage for all care details and communications.
Solace Health provides tools and resources to advocates at no cost, boosting their efficiency.

Upsides

Increased demand for telehealth services boosts Solace Health's business model.
The rise of personalized medicine creates opportunities for Solace Health's advocacy focus.
Growing healthcare consumerism aligns with Solace Health's mission to empower clients.

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