Associate Network Operations Engineer at Universal Music Group

Sydney, New South Wales, Australia

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Music, EntertainmentIndustries

Requirements

Foundational understanding of networking concepts, including TCP/IP, routing, switching, and network security
Working knowledge with some or all of network infrastructure, network protocols, network hardware, cloud provider networks configuration, network automation tools and methodologies, network performance analysis & reporting, remote access solutions, network security, public and private DNS, network monitoring & troubleshooting
Ability to code in common scripting language, Python preferred
Working knowledge of operating systems, Microsoft Office 365, & Visio Professional
Excellent oral and written communication skills, with an ability to communicate effectively at all levels of the organization
Proven ability to work effectively within and across teams, developing and maintaining collaborative relationships with people from different cultures and diverse backgrounds
Strong technical skills for troubleshooting and problem analysis
Ability to clearly communicate with internal clients and teams
Bachelor's Degree in Computer Science or Engineering or closely related field or comparable education and experience (desirable)
Cisco Certification (CCNA or higher) (desirable)
Experience providing WAN & LAN support in diverse environments (desirable)
International experience is beneficial. Additional languages a plus (desirable)

Responsibilities

Diagnose and solve problems, frequently under time constraints and business pressure
Contribute to detailed network performance analysis for application traffic
Work with network vendors and global/regional IT groups to resolve problems compliant with SLAs
Support firewalls and the remote access environment, including client VPN
Conduct maintenance and patching of the operational environment with appropriate testing
Provide Wide Area Network reliability, availability, and performance reporting
Maintain high quality network documentation
Maintain and implement high quality operational standards, processes and procedures
Maintain network redundancy, backup and recovery processes, and disaster recovery procedures
Build partnerships and trust with other information technology areas, vendor technical staff, and customers in the business units
Maintain & enhance knowledge of key technologies
Participate in developing automation to reduce the time spent on routine tasks
Part of a Mon-Sun roster, where office work is required on weekends
Prepare, update and provide progress on support tickets when handed off to the next region

Skills

LAN

WAN

Wireless

VOIP

Collaboration Solutions

Remote Access

VPN

Network Security

Identity Management

DNS

DHCP

Firewalls

Troubleshooting

Network Performance Analysis

Universal Music Group

Global music recording, publishing, and distribution

About Universal Music Group

Universal Music Group (UMG) operates as a major player in the global music industry, engaging in recording, publishing, and distribution across over 60 countries. The company works with a wide range of clients, from famous artists like Elton John and Taylor Swift to new and independent musicians. UMG's operations include selling physical and digital music, streaming services, licensing music for various media, and organizing live performances. The company signs artists to contracts, produces their music, and manages their publishing rights, while also offering marketing and promotional services to help artists expand their reach. UMG generates revenue through multiple channels, including music sales, streaming subscriptions, licensing fees, live performances, and merchandise. This diverse approach allows UMG to maintain its leadership position in the music market by providing comprehensive support to artists and capitalizing on various revenue opportunities.

Santa Monica, CaliforniaHeadquarters

1934Year Founded

$3,890.9MTotal Funding

IPOCompany Stage

Consumer Goods, EntertainmentIndustries

10,001+Employees

Benefits

Competitive Salary

401k

Flexible PTO

Medical, dental, visiion insurance

Student Loan Repayment Assistance & Tuition Reimbursement

Well-Being Allowance

Risks

Legal battle with Drake over 'pay-for-play' could harm UMG's reputation.

Downtown Music acquisition may face regulatory scrutiny, delaying expansion plans.

AI partnership with Amazon may not fully address evolving AI content challenges.

Differentiation

UMG leads the music industry with a diverse global presence in 60+ countries.

UMG's artist-centric streaming model enhances engagement and revenue for musicians.

UMG's strategic partnerships, like with Amazon, bolster innovation and content protection.

Upsides

UMG's acquisition of Downtown Music boosts its independent music sector presence.

Partnership with KLAY Vision positions UMG as a leader in AI-driven music innovation.

Collaboration with WPP enhances UMG's marketing capabilities and global reach.

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