Managed Services Practice Lead
IDMWORKSFull Time
Expert & Leadership (9+ years)
Key technologies and capabilities for this role
Common questions about this position
This is a hybrid remote and office-based role in Sri Lanka, with most work performed Monday through Friday virtually using collaboration tools and video conferencing, and occasional on-call support. The primary shift is 7:30 PM-3:30 AM SLST (9:00 AM-5:00 PM CDT) with flexibility.
The role requires hands-on expertise in Active Directory, Microsoft Exchange (on-prem and online), Azure Active Directory, and PowerShell scripting, along with managing manual provisioning and de-provisioning of application access.
The position includes team leadership such as providing direction, guidance, and support to a team of analysts, overseeing daily IAM operations, workload distribution, and ensuring adherence to policies and SLAs.
The role operates in a collaborative team environment, working closely with peers, managers, and stakeholders across IT and business functions.
A strong candidate combines strong technical knowledge in IAM tools like Active Directory and Exchange with leadership skills to manage a team, drive operational excellence, and ensure compliance.
Foodservice distribution for restaurants and healthcare
Sysco Corporation specializes in foodservice distribution, primarily serving restaurants, healthcare facilities, and educational institutions. The company offers a variety of products and services, including food items, kitchen equipment, and marketing support, tailored to meet the specific needs of its clients. Sysco differentiates itself from competitors by providing comprehensive solutions, such as the "Restaurants Rising Toolkit" during the COVID-19 pandemic, which helps restaurants adapt to new dining trends. The goal of Sysco is to make running a restaurant easier and more profitable for its clients.