Associate Mako Product Specialist - Phoenix, AZ at Stryker

Phoenix, Arizona, United States

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Not SpecifiedCompensation

Entry Level & New Grad, Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Medical DevicesIndustries

Requirements

4-year degree or equivalent
Valid driver’s license with good driving record
Demonstrated aptitude in technical skills and technology systems and administrative procedures (e.g., ERP software, Office Suite, file processing, and record management)
Preferred: 1 year of relevant work experience
Preferred: Previous experience in a sales or technical product environment, preferably in the healthcare industry
Willingness to travel 50%

Responsibilities

Provide clinical support to all end-users of the Mako robot
Offer guidance and assistance to surgeons during surgical procedures
Resolve technical product and service issues as needed
Provide customer education and ongoing in-services
Assist surgeons in pre-operative implant planning
Ensure all cases are planned and reviewed with surgeons prior to scheduled surgeries
Account for all inventory
Build trusting partnerships with surgeons and hospital staff
Collaborate with internal sales and marketing colleagues to grow product utilization and increase volume with current and potential customers

Skills

Key technologies and capabilities for this role

Mako SystemRobotic-Arm Assisted SurgeryOrthopedic SurgerySurgical SupportClinical SupportImplant PlanningCustomer EducationTechnical TroubleshootingInventory Management

Questions & Answers

Common questions about this position

What is the work arrangement for this role?

The position is field-based, involving work side-by-side with surgeons in the operating room and collaboration with internal team members.

What qualifications are required for this position?

A 4-year degree or equivalent, valid driver's license with good driving record, and demonstrated aptitude in technical skills, technology systems, and administrative procedures like ERP software and Office Suite are required.

What is the company culture like at Stryker?

Stryker offers a culture driven to achieve its mission of making healthcare better, with coworkers committed to collaboration, a flexible and engaging work environment, and a focus on quality products that improve lives.

What salary or compensation does this role offer?

This information is not specified in the job description.

What makes a strong candidate for this Associate Mako Product Specialist role?

Strong candidates are relationship-builders, team players, detail-oriented thinkers, problem-solvers, customer-focused, and go-getters, with preferred experience in sales or technical products.

Stryker

Develops and manufactures medical devices and equipment

About Stryker

Stryker develops and manufactures medical devices and equipment aimed at improving patient care and surgical efficiency. Their products include surgical tools, neurotechnology devices, and orthopedic implants, which are sold directly to hospitals and clinics. Stryker stands out from competitors by focusing on high-quality products and a commitment to advancing healthcare solutions. The company's goal is to enhance the overall healthcare experience for both patients and medical professionals.

Kalamazoo, MichiganHeadquarters

1941Year Founded

$423.3MTotal Funding

IPOCompany Stage

Biotechnology, HealthcareIndustries

10,001+Employees

Benefits

Medical & prescription plans

Supplemental health benefits

Flexible Spending accounts

Employee Assistance Program

Short-term & long-term disability

Tuition reimbursement

401(k) plan

Employee Stock Purchase Plan

Risks

Integration challenges from acquisitions may strain Stryker's resources.

Rapid tech advancements risk obsolescence of Stryker's current products.

Regulatory scrutiny on acquisitions could delay Stryker's market entry.

Differentiation

Stryker's acquisitions enhance its minimally invasive surgical solutions portfolio.

Entry into the peripheral vascular segment diversifies Stryker's market presence.

Stryker's focus on AI integration boosts diagnostic accuracy and operational efficiency.

Upsides

Growing demand for minimally invasive solutions aligns with Stryker's strategic acquisitions.

The orthopedic implants market growth benefits Stryker's expanding product line.

Stryker's acquisition of Inari Medical positions it in a high-growth vascular market.

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