Associate Director, Product Management - API Integrations & Technical Support (Healthcare Payer) at Brillio

St. Louis, Missouri, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

HealthcareIndustries

Requirements

7+ years of experience in product management or technical product leadership, including 3+ years specifically focused on APIs and system integrations in a healthcare payer or similarly complex, regulated environment
Strong understanding of payer business domains, including claims processing, eligibility and enrollment, provider systems, and EHR/EMR integration
Proven ability to write or review API specifications and documentation (e.g., Swagger/OpenAPI), data models, and integration guides
Experience with data mapping, source-to-target documentation, and working with enterprise data teams to align API functionality to source systems
Deep familiarity with RESTful API design, API lifecycle management, and platforms like Apigee, Mulesoft, AWS API Gateway, or equivalent
Strong understanding of FHIR, HL7, X12, and other healthcare interoperability standards
Ability to analyze and report on technical issues, usage trends, and integration KPIs
Excellent collaboration and communication skills; ability to interface effectively with engineers, business teams, and external partners
Hands-on experience supporting technical troubleshooting and resolution for partner or internal developer API issues

Responsibilities

Lead the product lifecycle for API integration capabilities — from strategy and roadmap definition through development, deployment, and ongoing support
Define and maintain API product specifications, data models, standards, and usage documentation to enable secure and consistent integrations across payer platforms
Partner with engineering, architecture, data governance, and business stakeholders to map source systems and data requirements to external and internal integration needs
Drive alignment between business requirements (e.g., provider access, claims integration, eligibility checks) and technical delivery, ensuring APIs meet the performance, security, and compliance needs of a healthcare organization
Collaborate with technical support teams to define and evolve API error handling, monitoring, versioning, and issue resolution protocols
Lead technical support strategy for APIs, ensuring partners and developers have the tools, documentation, and guidance needed for successful integration
Work with analytics and engineering teams to analyze API usage patterns, identify performance issues or opportunities, and define KPIs for platform reliability and customer satisfaction
Facilitate cross-functional planning and agile execution, including backlog grooming, sprint prioritization, and go-to-market readiness
Support enterprise interoperability and compliance initiatives (e.g., CMS Interoperability Rule, TEFCA) by managing APIs and integrations aligned with regulatory requirements

Skills

Key technologies and capabilities for this role

HL7FHIRX12API ManagementAPI IntegrationProduct RoadmapData ModelsAPI DocumentationError HandlingMonitoringVersioningClaims IntegrationEligibility ChecksData Governance

Questions & Answers

Common questions about this position

What experience is required for this role?

Candidates need 7+ years of experience in product management or technical product leadership, including 3+ years specifically focused on APIs and system integrations in a healthcare payer or similarly complex, regulated environment.

What healthcare standards should I be familiar with?

A deep understanding of healthcare data standards such as HL7, FHIR, and X12 is required.

What is the salary range for this position?

This information is not specified in the job description.

Is this role remote or does it require office presence?

This information is not specified in the job description.

What makes a strong candidate for this position?

A strong candidate has proven experience in payer business domains like claims processing and eligibility, ability to write or review API specifications like Swagger/OpenAPI, and skills in data mapping with enterprise data teams.

Brillio

Technology consulting for digital transformation

About Brillio

Brillio helps businesses with their digital transformation by providing technology consulting services. The company focuses on creating customized digital solutions that utilize artificial intelligence and cloud technologies to meet the specific needs of each client. This includes improving operational efficiency and enhancing user experiences through real-time responses and better workflows. Brillio serves a variety of clients, including large Fortune 500 companies, with a strong emphasis on the healthcare sector. Unlike many competitors, Brillio's approach is centered on developing bespoke solutions that give clients a competitive advantage, aiming to help them evolve into 'generative enterprises.' The company's goal is to drive significant improvements in business operations and outcomes through its consulting services and technology implementations.

Edison, New JerseyHeadquarters

2014Year Founded

LATE_VCCompany Stage

Consulting, AI & Machine Learning, HealthcareIndustries

1,001-5,000Employees

Benefits

Remote Work Options

Risks

High competition in tech may impact Brillio's talent acquisition and service scaling.

Over-reliance on healthcare exposes Brillio to sector-specific regulatory and funding risks.

Expansion into new markets may stretch resources, leading to potential operational inefficiencies.

Differentiation

Brillio specializes in bespoke digital solutions for diverse industries, focusing on AI and cloud.

The company is recognized as an Enterprise Innovator in healthcare payer services.

Brillio's Cloud and AI Studio aims to modernize enterprise IT systems and optimize workflows.

Upsides

Increased demand for AI-driven healthcare solutions boosts Brillio's market potential.

Expansion in India enhances service delivery and innovation through a growing tech talent pool.

Recognition in Open Banking IT Services highlights Brillio's role in financial digital transformation.

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