[Remote] Associate Director, Brokerage Contracting at Humana

San Antonio, Texas, United States

Humana Logo
Not SpecifiedCompensation
N/AExperience Level
N/AJob Type
Not SpecifiedVisa
N/AIndustries

Requirements

  • Bachelor’s degree or equivalent experience
  • 3 or more years of direct experience with Medicare contracting
  • 3 or more years of Leadership/Management experience
  • Understanding of Medicare contracting processes and technology
  • Proven ability to mentor/coach and develop others
  • Open leadership style
  • Actively seeks out and supports collaborative thinking and problem solving
  • Experience leading large teams in a values-based culture
  • Strong oral and written communication skills
  • Demonstrated history of successful project completion
  • Data and analytics experience and skillset
  • Preferred: Data and analytics experience, skillset, and additional information about 401(k) retirement savings plan, tuition reimbursement, and/or scholarships for qualifying dependent children

Responsibilities

  • Oversee a team of contracting professionals
  • Ensure timely and efficient agent and agency onboarding across multiple carriers
  • Implement proper processes and follow carrier guidelines
  • Utilize knowledge of Medicare industry to ensure alignment with CMS and carrier guidelines
  • Create simple and efficient user experiences for IFG’s downline agencies
  • Manage both individual contributors and leaders
  • Meet with team members and senior leaders at IFG and carriers
  • Interact directly with senior leaders at IFG, leaders of IFG’s downline agencies, and Operations leaders at carriers
  • Develop and lead large teams in a values-based culture
  • Provide mentor/coaching and development to team members
  • Solve problems collaboratively with team members and senior leaders
  • Utilize carrier portals and databases like NIPRPro
  • Utilize data and analytics to improve processes and user experiences
  • Communicate effectively with team members, senior leaders, and carriers

Skills

Humana

Health insurance provider for seniors and military

About Humana

Humana provides health and well-being services, focusing on Medicare Advantage plans for seniors, military personnel, and communities. Their plans include HMO, PPO, and PFFS options, designed to improve health outcomes through comprehensive and flexible coverage. Humana's revenue comes from government contracts and member premiums, and they aim to maintain high renewal rates by offering quality service and competitive benefits. The company stands out by fostering a culture of inclusivity and belonging among its employees, while also ensuring accessibility for all members, including offering free language interpreter services. Humana's goal is to deliver value to its members through an extensive provider network and innovative health solutions.

Louisville, KentuckyHeadquarters
1961Year Founded
IPOCompany Stage
Social Impact, HealthcareIndustries
10,001+Employees

Risks

Potential over-reliance on AI could disrupt operations if systems fail or are compromised.
Rising medical costs and tightening Medicare reimbursements may strain financial performance.
Leadership change with new CEO Jim Rechtin could lead to strategic disruptions.

Differentiation

Humana is a leader in Medicare Advantage plans, focusing on seniors and military personnel.
The company emphasizes inclusivity, offering free language interpreter services for accessibility.
Humana leverages AI and cloud technologies through a partnership with Google Cloud.

Upsides

Humana's investment in Healthpilot enhances digital enrollment for Medicare options.
The company is the first insurer to cover TMS therapy for adolescent depression.
Humana's focus on value-based care aims to improve outcomes for kidney disease patients.

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