Associate, Care Team Operations at Cityblock Health

Detroit, Michigan, United States

Cityblock Health Logo
$42,000 – $54,000Compensation
Entry Level & New GradExperience Level
Full TimeJob Type
UnknownVisa
HealthcareIndustries

Requirements

  • 1 year administrative work such as scheduling and coordination tasks (appointments, follow-ups, or care plans)
  • Experience in maintaining accurate records and documentation

Responsibilities

  • Coordinates home health, insurance, vendors, and other social service assistance services for our members
  • Connects with insurance, other providers, and other organizations to request and deliver appropriate medical services and records for members
  • Supports team meetings with note-taking and follow-ups on all commitments
  • Uses our analytical platforms to generate and communicate weekly reporting & planning
  • Uses member benefits platforms to organize medicaid support and enrollment
  • Manages logistics (rooms, food, planning) for case conferences, development sessions, meetings and team outings

Skills

administrative coordination
scheduling
care plan management
record keeping
note-taking
reporting
medicaid enrollment
logistics management
insurance coordination
vendor management

Cityblock Health

Personalized healthcare services for Medicaid patients

About Cityblock Health

Cityblock Health provides personalized healthcare services primarily for Medicaid patients, focusing on compassionate care that addresses both medical and non-medical needs. When individuals join Cityblock, they are assigned a dedicated care team that includes doctors, nurses, mental health advocates, and social workers, all tailored to meet their specific health requirements. This team helps members navigate their healthcare journey, from finding specialists to providing urgent care services for non-life-threatening emergencies, delivered right at their homes. Cityblock distinguishes itself from competitors by emphasizing a holistic approach to health, which includes support for housing, food security, addiction treatment, and childcare, in addition to traditional medical services. The company's goal is to ensure that every member receives comprehensive care that respects their individual stories and circumstances, making healthcare accessible and compassionate.

New York City, New YorkHeadquarters
2017Year Founded
$890MTotal Funding
LATE_VCCompany Stage
HealthcareIndustries
501-1,000Employees

Benefits

Comprehensive health, dental, & vision coverage
12 weeks parental leave
401(k)
20 days vacation
Company retreats & events

Risks

Over-reliance on Medicaid funding poses financial risks with policy changes.
Rapid expansion may strain resources and affect service quality.
Continuous IT investment is needed, posing a financial burden if not aligned with growth.

Differentiation

Cityblock Health offers a unique care model integrating medical and social services.
The company focuses on Medicaid patients, addressing complex health and social needs.
Cityblock's Advanced Behavioral Health Program shows significant cost savings and reduced utilization.

Upsides

Partnerships in North Carolina and Florida expand Cityblock's reach in high Medicaid areas.
The ABH Program's success suggests potential for expansion and replication in other regions.
Cityblock's flexible care model enhances accessibility and patient satisfaction.

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