Senior Business Intelligence Analyst
OmnidianSalary not specified
Full Time
Mid-level (3 to 4 years)
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
InsuranceIndustries
Requirements
- 2+ years of experience in data analysis, reporting, or dashboard development, including SQL
- Proficient in PowerPoint, Word & Excel (including macros)
- Strong communication and collaboration skills
- Bachelor's degree in Business Analytics, Information Systems, or related field (preferred)
- Experience with ServiceNow or similar ticketing systems (preferred)
Responsibilities
- Lead the creation, approval, and timely delivery of all reporting
- Collaborate with relevant departments to automate manual reporting processes and optimize delivery strategies
- Ensure optimized SQL queries are used when creating, editing and/or maintaining all dashboards
- Assist in the development and troubleshooting of Excel macros to support reporting needs
- Fulfill ad hoc data requests and maintain recurring reports aligned with SLA commitments
- Develop and maintain business review presentation decks, including drafting, updating, and coordinating input from cross-functional teams
- Manage and update assigned ServiceNow tickets to ensure timely resolution and tracking
- Apply auditing principles to guide decisions on data presentation and ensure reporting accuracy
- Monitor and evaluate dashboard performance to ensure data accuracy, usability, and alignment with business objectives, making enhancements as needed
- Serve as the primary point of contact for reporting-related inquiries, providing technical support and guidance to internal stakeholders
- Document stakeholder requirements and ensure all deliverables meet agreed-upon specifications
- Plan, conduct, and track training sessions for team members on Power BI, Excel, and reporting best practices
- Communicate updates, trends, and issues impacting reporting and analytics to relevant teams and leadership
- Collaborate with cross-functional teams (e.g., Operations, Compliance, IT) to translate business needs into actionable insights
- Research and propose alternative reporting solutions when standard approaches are not feasible, documenting rationale and implementation steps
- Review and validate reports and dashboards to ensure adherence to quality standards
- Conduct periodic process/quality reviews to identify opportunities for improvement in reporting workflows
- Maintain documentation of reporting processes, data definitions, and change logs for audit and training purposes
- Support compliance initiatives by ensuring all reporting activities align with regulatory requirements and company policies
Skills
Power BI
SQL
Excel
Excel macros
ServiceNow
Assurant
Provides risk management and insurance solutions
About Assurant
Assurant provides risk management solutions that focus on protecting major consumer purchases, particularly in mobile devices, electronics, and smart technology. The company offers insurance products and extended service contracts that help consumers safeguard their investments in high-value items. When a product is damaged or malfunctions, Assurant also provides repair services to restore it efficiently. This approach helps clients minimize financial losses from unexpected events. Assurant generates revenue through the sale of insurance policies, service contracts, and repair services. Unlike many competitors, Assurant emphasizes diversity, equity, and inclusion within its corporate culture, which enhances its ability to serve a diverse customer base. The company's goal is to support consumers and businesses in maintaining their day-to-day operations while protecting their investments.
New York City, New YorkHeadquarters
1892Year Founded
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees
Benefits
Health Insurance
Hybrid Work Options
Professional Development Budget
Risks
Integration challenges from acquiring iSmash may affect operational efficiency.
Regulatory scrutiny from acquiring American Lease Insurance could pose compliance challenges.
Cultural clashes from acquiring American Financial & Automotive Services may impact operations.
Differentiation
Assurant specializes in risk management for mobile devices and electronics globally.
The company offers insurance, service contracts, and repair services for high-value items.
Assurant's DEI commitment fosters innovation and enhances customer understanding.
Upsides
Increased demand for mobile device insurance due to remote work trends.
5G expansion drives demand for new devices and related insurance products.
Acquisition of iSmash enhances Assurant's tech repair service capabilities.
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