Area Technical Operations Manager at Fresenius Medical Care

Bastrop, Texas, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Medical ServicesIndustries

Requirements

Adheres to FMCNA Compliance Program, regulatory, and FMS policy requirements
Knowledge of local, state, and federal regulatory requirements, including OSHA
Ability to supervise 7 to 15 exempt and non-exempt employees across 10 to 25 clinics
Proficiency in management systems (e.g., PeopleSoft, Kronos, Service Database) for data integrity
Expertise in repair, maintenance, and operation of water treatment equipment, dialysis equipment, ancillary equipment, test equipment, and physical plant per manufacturer recommendations and FMCNA procedures
Skills in water/dialysate sample collection, processing, review, evaluation, and reporting
Capability to manage financial metrics (e.g., TAP, maintenance parts cost, travel, expenses)
Experience with piloting and implementing new systems and processes
Ability to perform technical assessments, transport equipment, and manage inventory/purchasing of service parts, including RGA and warranty returns
Collaboration skills with Area Managers, Directors of Operations, Quality/Education personnel, Regional Technical Operations Manager, Project Manager, and external vendors

Responsibilities

Supervise overall operation, condition, maintenance, and repair of water treatment, physical plant, medical equipment, and mechanical/electrical systems in assigned area to ensure patient and staff safety
Ensure all Technical Department decisions, actions, and activities comply with company SOPs and regulatory requirements; oversee OSHA and regulatory compliance resolutions
Drive FMS culture through values and customer service standards; provide outstanding service to external/internal customers; develop relationships and resolve issues timely
Manage Technical Services for area (10-25 clinics), including operational, financial, and regulatory requirements in collaboration with Area Managers/Directors of Operations
Collaborate with Quality/Education personnel on cross-functional initiatives
Oversee area financial metrics (TAP, maintenance parts cost, travel, expenses)
Maintain data integrity in management systems (PeopleSoft, Kronos, Service Database)
Pilot and implement new systems/processes
Supervise repair/maintenance on equipment and physical plant; document activities per policies
Purchase/maintain service parts inventory; ensure timely return of defective/warranty parts
Support QAPI process; cooperate with facility staff on regulatory/OSHA compliance
Perform water/dialysate sample collection/processing and report results
Transport equipment as needed
Collaborate with Director of Technical Services on operating/financial goals; monitor performance metrics and implement improvements
Collaborate on water treatment equipment selection for DeNovos, relocations, renovations
Work with Project Manager on technical/physical plant aspects of DeNovos, relocations, renovations
Integrate Technical Services into acquired facilities
Perform Technical Assessments for clinics
Initiate, monitor, and manage external vendor service/maintenance agreements/contracts
Ensure manufacturers' IFUs are available; maintain emergency contacts list

Skills

Technical Operations Management

Water Treatment Systems

Medical Equipment Maintenance

Mechanical Systems

Electrical Systems

OSHA Compliance

Regulatory Compliance

Facility Management

Financial Metrics Management

Customer Service

Team Supervision

Data Integrity

Fresenius Medical Care

Provides dialysis and renal healthcare services

About Fresenius Medical Care

Fresenius Medical Care North America focuses on delivering high-quality healthcare services to individuals with kidney and other chronic conditions. The company operates a vast network of dialysis centers and outpatient labs for cardiac and vascular care, ensuring coordinated treatment for many patients across the continent. It stands out as the largest fully integrated renal company, providing not only dialysis services but also specialty pharmacy and laboratory services. Additionally, Fresenius manufactures and distributes a wide range of dialysis equipment, disposable products, and renal pharmaceuticals. The goal of Fresenius Medical Care is to enhance the quality of life for patients with chronic illnesses by providing comprehensive and accessible healthcare solutions.

Waltham, MassachusettsHeadquarters

1996Year Founded

$39.1MTotal Funding

LATE_VCCompany Stage

Biotechnology, HealthcareIndustries

11-50Employees

Benefits

Professional Development Budget

Conference Attendance Budget

Flexible Work Hours

Risks

Increased competition from telehealth solutions like Philips' eCareManager 4.1.

Rising mental health challenges may impact FMCNA's employee productivity.

Virtual reality education may face adoption and accessibility challenges in rural areas.

Differentiation

FMCNA is the world's largest fully integrated renal company.

FMCNA offers a comprehensive line of dialysis equipment and renal pharmaceuticals.

FMCNA provides coordinated healthcare services at pivotal care points for chronic conditions.

Upsides

Telehealth market growth supports FMCNA's remote patient monitoring services.

Home dialysis market expansion aligns with FMCNA's patient-centric care approach.

AI integration enhances FMCNA's predictive analytics and personalized medicine capabilities.

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