Application Tech Support Practitioner at Accenture

Cebu City, Central Visayas, Philippines

Apply Now

Not SpecifiedCompensation

Entry Level & New Grad, Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, ConsultingIndustries

Requirements

Strong quantitative, analytical and technical aptitude skills
Ability to effectively, accurately and concisely convey thoughts and concepts, and provide information to all organization customers
1 to 2 years of related reporting and data analytics experience
Working knowledge or experience in Microsoft Power BI and MS Excel
Advanced knowledge in MS SharePoint, MS PowerApps, MS Access, VBA Excel Macros, and SQL an advantage
Minimum 1 year(s) of experience is required

Responsibilities

Act as the ongoing interface between the client and the system or application, using exceptional communication skills to keep systems running, accurately define client issues, and design resolutions based on deep product knowledge
Drive the collection and preparation of new and existing data and sources with high level data management, analysis and visualization knowledge to support operations and clients in understanding deliverables and final output
Develop and maintain reporting and analytics solutions to internal and external clients
Update all other technical documents related to reporting deliverables, work instructions and development solutions
Participate in the end-to-end lifecycle of business intelligence and analytics solutions and implementation from requirements gathering and analysis, to technical design, testing and deployment
Develop new reports as required and maintain existing reports for Service Desk and TEM
Implement data collection systems and other strategies that optimize statistical efficiency and data quality
Acquire data from primary or secondary data sources and maintain data governance processes
Identify, analyze, and interpret trends or patterns relating to key performance indicators in complex data sets
Identify anomalies in various data sources
Determine opportunities for automation using different technologies
Develop ad hoc analysis or reports and communicate insights to business teams
Other related duties as assigned

Skills

Key technologies and capabilities for this role

Power BIExcelSharePointPowerAppsMS AccessVBASQLdata analysisdata visualizationreportinganalyticsdata governance

Questions & Answers

Common questions about this position

What experience level is required for this role?

Minimum 1 year of experience is required, with 1 to 2 years of related reporting and data analytics experience preferred.

What technical skills are required for this position?

A working knowledge or experience in Microsoft Power BI and MS Excel is required. Advanced knowledge in MS SharePoint, MS PowerApps, MS Access, VBA Excel Macros, and SQL is an advantage.

What soft skills are needed for this role?

Strong quantitative, analytical, and technical aptitude skills are required, along with exceptional communication skills to effectively convey thoughts and concepts to clients and teams.

Is this a remote position or does it require office work?

This information is not specified in the job description.

What is the salary or compensation for this role?

This information is not specified in the job description.

Accenture

Global professional services for digital transformation

About Accenture

Accenture provides a wide range of professional services, including strategy and consulting, technology, and operations, to help organizations improve their performance. Their services assist clients in navigating digital transformation, enhancing operational efficiency, and achieving sustainable growth. Accenture's offerings include cloud migration, cybersecurity, artificial intelligence, and data analytics, which are tailored to meet the needs of various industries such as financial services, healthcare, and retail. What sets Accenture apart from its competitors is its extensive industry knowledge and ability to deliver comprehensive solutions that address both immediate challenges and long-term goals. The company's aim is to support clients in reducing their environmental impact while driving innovation and growth.

Dublin, IrelandHeadquarters

1989Year Founded

$8.5MTotal Funding

IPOCompany Stage

Consulting, Enterprise Software, CybersecurityIndustries

10,001+Employees

Risks

Rapid AI advancements may outpace Accenture's current capabilities, risking competitive disadvantages.

Integration challenges from multiple acquisitions could affect Accenture's operational efficiency.

The rise of AI-driven startups may disrupt Accenture's market share in customer service solutions.

Differentiation

Accenture's acquisitions enhance its capabilities in digital twin technology for financial services.

The company is expanding its expertise in net-zero infrastructure through strategic acquisitions.

Accenture's focus on software-defined vehicles positions it as a leader in automotive innovation.

Upsides

Accenture's investment in EMTECH supports central bank modernization amid digital currency evolution.

The acquisition of Award Solutions boosts Accenture's presence in the growing 5G and IoT markets.

Accenture's strategic acquisitions align with high-growth markets like digital twins and net-zero projects.

Land your dream remote job 3x faster with AI

Try Jobo Free